Customer Service/Inside Sales Representative

Job Description

A Green Bay area company is in search of a Customer Service/Inside Sales Representative to join their team! The Customer Service Representative will work in a fast-paced environment to lead generation activities that develop new accounts and expand services to existing accounts. The Customer Service Representative will also be responsible for managing day-to-day route activities of fleet trucks servicing customers. A qualified Customer Service Representative will have excellent communication skills and proficiency in the Microsoft Office Suite.

Customer Service Representative Job Highlights:

Monday-Friday, 8-hour shift between 7:00am-5:00pm

$18.00 - $22/hour

Evaluation to hire means the company wants you long term

Training and support for you to succeed!

Job Duties:

Serve as point of contact for current and potential customers

Identify customer needs for services and educate customers

Issue quotes and prepare marketing materials to prospective customers

Research and develop new sales opportunities

Maintain customer database

Gather and analyze information to investigate and resolve customer issues

Participate in weekly meetings, vendor shows, and meet with customers

Track inbound and outbound calls and emails

Prepare shipping documents, labels, and containers

Assist in preparation of shipping documents, profiles, labeling, and compliance

Other tasks and duties as assigned

Requirements:

Ability to communicate effectively, both written and verbal

Proficiency in the Microsoft Office Suite, including Word and Excel

Great organizational skills

Strong attention to detail

Ability to multitask and prioritize work in a fast-paced environment

Ability to work independently while supporting overall team mentality

Benefits Upon Hire:

PTO

Health insurance

Parental leave

Dental insurance

FSA/HSA

401k

Employee discounts

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person

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