Sales Coordinator

• Validate bid requests that come in through phone/fax or email, then convert each request into an opportunity in Salesforce & assign to the correct sales rep.
• Update and/or create opportunities in Salesforce for the reps in your territory specific to new and renewal opportunities.
• Responsible for bid documentation process for Construction to keep process on track:
  • After initial download, follow up on bid proposals and changes for projects and maintain those in our internal files.
  • Check all addendums sent by GC to see if changes affect PTS work and notify the apps and sales teams.
  • Run Tube Tools to obtain customer configuration files and file in Salesforce.
  • Ensure that your territory sales team calendar is up to date with bid due dates and bid documentation.
  • Ensure that insurance requirements are met and contracts reviewed with the Legal department within the appropriate time frame.
  • Assist in preparing System Design Analysis review binders for the construction reps in your territory when needed.
  • Collaborate with outside reps and internal application engineers to ensure that all proposal documents are legally valid and meet all signatory obligations prior to submitting. Ensure the team is on track with Bid Addendums and sign-offs.
• Collaborate with sales reps to prepare their proposals as needed.
• Support Sales reps and other team members in processing monthly booking notifications.
• Deliver best-in-class service to current and future customers in your territory, promptly and clearly responding to any questions they may have.
• Based on your territory needs, generate reports as needed for external customers as well as for internal data analysis.
• Research & obtain Certificates of Need for new construction projects on a monthly basis and submit them as leads/opportunities in Salesforce.
• Assist construction reps with project mailings associated with AIA conferences.
• Provide miscellaneous interdepartmental support as needed.
• Collaborate with the Sales Enablement team to support the onboarding process for any new outside reps starting with Swisslog.
• Responsible for data input, data integrity and maintenance in our CRM platform.
• Collaborate with the reps in your territory to help update their proposals, and ensure that all supporting documentation is included where needed.
• Run reports for your sales reps to help them manage leads/opportunities as well as account spend analysis.
• Navigate quickly through our database to look up contracts and account information as needed.
• Perform other duties as assigned.

• High School Diploma or Associates Degree.
• 0-3 years experience in a sales support role.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).
• Experience in SAP & SalesForce.com or similar CRM system.
• Ability to utilize Internet search and reporting functions.
• Strong organizational and time management skills.
• Professional demeanor and exceptional interpersonal communication skills, both written and verbal.
• Ability to listen carefully to customers and team members to understand their needs and concerns in order to resolve issues as efficiently and effectively as possible.
• Self-motivated, goal-oriented and curious, with a desire to learn.
• Ability to work independently while in a fast-paced, high-energy and fun team environment.

Clarity on your path

At Swisslog Healthcare, we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn, develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.