Senior Professional Services Sales Manager

SENIOR PROFESSIONAL SERVICES SALES MANAGER

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

The Senior Professional Services Sales Manager will play an integral role supporting the sale of Egnyte Services. You will leverage your deep experience leading implementations, as well as expert knowledge of Egnyte to inspire customer confidence. This role will help prospect’s architect best practice solutions that address specific customer business needs while being practical to implement and easy to service. You will be the critical link between commitments made during the sale and delivery during the implementation. This is an ideal opportunity for someone with a background in technology, consulting, client management, and pre-sales to take a leading role in driving Egnyte’s growth.

WHAT YOU’LL DO:

• Partner with SaaS Sales on new business opportunities, articulate value of Egnyte Professional Services and engage in a timely manner to scope customer/prospect needs.
• Assist Customer Success teams on install base expand opportunities by engaging with customers to scope and propose solution/services
• Review, advise on and approve the scope and cost of Professional Services
• Support SOW creation by being an expert on Egnyte technology and by representing the interests of customers and the Professional Services team
• Customer architecture review during the sales cycle and final solution planning post sales as required
• Work closely with clients during the sales cycle, early in the implementation phase, and through to their transition to servicing, to ensure satisfaction
• Support the implementation team and customer on any sales related escalation topics
• Continually search for ways to improve Services offerings and the methods by which customers are on-boarded to Egnyte
• Play a leading role in the development of the Services team and Egnyte as we scale, including process, people, and technology
• Be the voice of PS Sales on internal Egnyte digital transformation programs to ensure cross functional teams implement robust processes & systems for the Egnyte PS line of business
• Lead cross-functional initiatives, e.g., with Customer Success, Product, Engineering, Marketing, and Sales departments
• Position requires some travel, minimum of 20%

YOUR QUALIFICATIONS:

• 12 years of experience with 5 years focused on technology consulting, in customer facing roles.
• Demonstrated experience with the sales cycle as a pre-sales engineer or a sales manager
• Experience working for / with MSPs highly desirable.
• Experience working on products and programs relative to data migrations between Cloud and On-premises sources, and/or Security and Governance is desirable
• Record of consistently meeting objectives and exceeding targets at top-performing companies
• Demonstrated expertise in technology, including comfort with technical concepts and ability to learn new technology applications
• Interpersonal skills, including the ability to work with both technical and business team members
• Bachelor’s degree

COMPENSATION:

• Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is 115k - $130k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

BENEFITS:

• Competitive salaries and comprehensive benefits
• Company equity depending on role and level
• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
• Paid holidays and sick time
• 401(k) Retirement Plan (Traditional and Roth)
• Health Savings Account (HSA) and Employee Assistance Program (EAP)
• Paid Maternal, Paternal, and Adoption Leave to help you grow your family
• Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
• Gym, cell phone, and internet reimbursement
• Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.
• Your own Egnyte account with lifetime access

Equal Employment Opportunity

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Commitment To Diversity, Equity, and Inclusion:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our recently launched global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of hr@egnyte.com. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact hr@egnyte.com. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.

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