Director, IT Business Applications

The Enterprise Applications - IT team is a strategic business partner to our organization delivering effective and innovative technology solutions. We partner with groups across the company including sales, marketing, customer success, finance, and HR. Are you a visionary leader adept at implementing and managing enterprise applications, with a profound understanding of various business systems such as financial, sales operations, HCM, customer support, marketing operations, ERP, and CRM? If so, we invite you to apply for this opportunity to shape the future of technology and drive significant impact across our global operations.

Location: Hybrid (in office in Redwood City 3 days per week, Tues-Thurs)

Responsibilities

• Lead a cross-functional team, reporting directly to the VP of IT, to ensure organizational goals are met.
• Serve as the primary IT owner of all Business Enterprise applications, crafting a strategic roadmap to enhance cross-functional processes, manage tech debt, and drive revenue growth.
• Implement an Enterprise Application technology governance and change advisory framework to introduce new technologies and establish best practices aligned with operational and strategic goals.
• Accountable for governing all integrations between various business applications, ensuring comprehensive understanding of data flow dynamics and leveraging insights for strategic decision-making.
• Partner closely with cross-functional teams and business stakeholders on tech-enabled projects to drive revenue, operational efficiency, and scalability.
• Lead a team responsible for managing Oracle NetSuite, Salesforce.com, ADP Workforce Now, and supporting systems across the organization.
• Oversee the strategic planning, development, and implementation of enterprise-wide applications to support business objectives and enhance operational efficiency.
• Collaborate with business leaders to understand requirements, identify process improvement opportunities, and align technology solutions with business goals.
• Provide thought leadership in evaluating emerging technologies and industry trends to maintain organizational innovation leadership.
• Cultivate and maintain strong relationships with vendors, partners, consultants, and contractors to optimize enterprise application performance.
• Plan and lead all enterprise application implementation and upgrade projects.
• Implement governance, change and project management processes.
• Drive a culture of continuous improvement, ensuring reliability, security, and user satisfaction.
• Develop compliance controls for all applications in the Enterprise Application portfolio.
• Establish key performance metrics for enterprise applications.
• Maintain enterprise applications in accordance with cybersecurity best practices.
• Identify opportunities to consolidate systems and applications to streamline operations.

Required Qualifications and Skills

• Bachelor's or Master's degree in Information Technology, Computer Science, or related field.
• Proven leadership experience (8+ years) overseeing enterprise applications, focusing on Oracle NetSuite, Salesforce.com (Sales Cloud and Service Cloud), ADP and supporting applications.
• In-depth knowledge of Oracle NetSuite, Salesforce.com (Sales Cloud and Service Cloud), and ADP Workforce Now configuration, customization, and integration.
• Strong understanding of SaaS industry processes and business requirements.
• Demonstrated ability to develop and execute strategic plans for enterprise application management.
• Excellent leadership and communication skills, fostering effective collaboration across departments and with external partners.

Highly Desired Qualifications and Skills

• Proficiency in Coupa, Jira, Avalara, Celigo, Expensify, and other Enterprise Applications and integration platforms

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

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The expected annual base salary range for this position is $211,000 - $248,000. Compensation varies based on a variety of factors which include (but aren’t limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards.