Job Description

Goodfellow Inc is a Canadian-based company, specializing in the wholesale distribution of wood products, building material, flooring and re-manufacturing / distribution of lumber.

We are currently seeking a dynamic and motivated Inside Sales Representativewho will excel in assisting our customers and outside sales team, Monday thru Friday, 8am - 4:30pm for our Flooring and Building Materials distribution sector, at our Richmond, BC facility. This an on-site position and not compatible with a work-from-home environment.

Duties:

Manage inside sales for a national distributor of building materials
Develop strong relationships with lumber dealer accounts through proactive selling and superior customer service
Effectively provide exceptional customer service and promptly answer all questions and inquiries
Aggressively prospect and sell products
Accurately quote pricing and keep quotes organized for follow up
Work in coordination with Outside Sales partner
Enter all orders accurately, recommend additional add-on sales
Take ownership of all orders through the entire process from entry to shipping
Assist with customer accounts including issuing credits, debits, investigating discrepancies.
Maintain contact with Yard Personnel for stock checks
Maintain contact with Shipping Personnel to ensure shipments leave in a timely manner, includes communication with other branches
Notify Sales Manager of all potential opportunities, missed sales, inventory discrepancies, market trends, etc.
Other duties as assigned

Qualifications:

Minimum 2 years successful inside sales experience in the building materials industry
Strong outbound selling and customer service skills
Ability to handle customer issues and requirements
High level of accuracy and attention to detail
Able to manage time effectively, prioritize tasks and manage multiple priorities
Able to perform well in stressful situations
Effectively work in a close team atmosphere
Ability to analyze, solve problems and make decisions
Experience with ERP systems
Experience with MS office Suite - (Excel, Word, Outlook)

We offer competitive wages, benefits and pension program with company matched contribution.

We thank all those who apply but will contact only those with previous LBM or Flooring experience that are selected for an interview.

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits: