Job Description

Do you enjoy proving all-star customer service to clients?
Are details and completion of tasks something that gives you energy?
Are you looking for a part-time position in a fast-growing service industry company?
Do you not want to be chained to a desk?

Our client, Deehan Landscaping, based in Falls Church, VA, and serving Northern VA, is expanding their friendly team and hiring a Part-timeSales Assistant & Customer Service Representative to help facilitate growth in their industry! Our ideal candidate is one that loves to get things done, with exemplary communication and people skills, and loves delivering fantastic customer service to our wonderful clients. The position requires a highly intelligent critical thinker and multi-tasker who likes to work in a small office, meet with clients onsite, and wear many hats, all the while being highly productive and effective at assigned tasks.

Why work for Deehan Landscaping?

Competitive pay range of $19-$23 per hour, based on experience
Part-time, non-exempt position
Tuesday, Wednesday, and Thursday, 8:00am – 4:30pm
PTO
Paid Holidays
Birthday Bonus
True team setting with opportunities to advance and could lead to full-time

Job Summary

The Part-time Sales Assistant & Customer Service Representative position is responsible for helping with the day-to-day sales operations of the Company, mainly providing services to our Customers or potential Customers. The position includes helping with administrative and sales support as well as customer service. The position is responsible for creating estimates which will align and contribute to the Company’s Sales Goals for the future. In addition to typing, this position performs duties such as data entry, handling customer complaints, scheduling of work, cancellations, billing and account questions, sales, on-site property evaluations, coordination and scheduling material orders with vendors and working on special projects.

This position will also help with contract renewals, quality control, answers non-routine correspondence, assembles highly confidential and sensitive information dealing with Customers, deals with internal team members at all levels of the organization and other duties as assigned.

Independent judgment is required to plan, prioritize and organize a diversified workload.

The best candidate for this position:

is professional, detail-oriented, organized, flexible, dependable, and a team player
is highly energetic, punctual self-starter, with a dynamic personality
is highly motivated and driven needing little supervision
is able to independently analyze and think through processes and improve them
is comfortable listening to and resolving client complaints/issues in person, by phone, or by email/chat
displays a positive "can do" attitude

Required Work Education, Experience, and Skills

High School Diploma
2 years of administrative experience.
3 years of customer service experience.
1 year of sales experience, including quotes and estimates
Proficiency in Microsoft Word and Excel
Proficiency in CRM Software
Tech savvy with IT abilities and a quick learner
Clear and effective communicator both verbal and written.
Excellent multi-tasking and time management skills
Ability to manage and handle frequent interruptions in workflow, while reprioritizing when necessary.
Knowledge of light accounting practices and data entry skills
Meticulous about ensuring that numbers and other data are correct, and tasks are completed on time and accurately.
Understands that while process and rigor are important, a human approach, common sense, trust, and follow through are at the core of the Company’s values.
Valid driver’s license and ability to be insured on company policy.
Ability to lift a minimum of 50 lbs.
Ability to work in an outdoor environment in sometimes harsh weather conditions, sometimes near heavy equipment and construction activities.
Ability to work flexible working hours to accommodate customer appointments and meetings.
Must be willing to undergo a background check according to all VA and Federal laws

Bonus Points for You if You Have These

Associate Degree or equivalent work experience and education
Three (3) years of related experience in an office or sales position
Experience in a Lawn Services or Landscaping Company
Expert in Microsoft Word and Excel
Proficiency in QuickBooks Desktop Program
Bi-lingual English and Spanish

If you have stellar administrative and customer service skills and enjoy working in a small office environment as well as meeting with clients on location, here is an opportunity to get in with a stable company!

We are excited to see your application!

*Please answer ALL questions in the application. Incomplete applications will be rejected immediately.

**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

: Customer Service Representative, Administrative Assistant, Office Coordinator, Administrative Coordinator, Administrative Specialist, Data Entry Specialist, Sales Assistant, Customer Relations Representative, Scheduling Coordinator, Billing Coordinator, Landscape Estimator, Sales Representative, Sales Support Specialist

Job Type: Part-time

Pay: $19.00 - $23.00 per hour

Expected hours: 24 per week

Benefits:

Paid time off

Experience level:

2 years

Shift:

8 hour shift
Day shift

Work setting:

In-person
Office

Application Question(s):

Do you meet the minimum requirements for this position and can perform the duties as listed?
Do you understand that this is a part-time position - Tuesday, Wednesday, and Thursday 8am-4:30pm?

Ability to Relocate: