Telemarketing Sales Representative

Job Description

We are a fast growing gold company in southwest Houston. We are looking for a result-driven telephone Telemarketing Sales Representative to be responsible for all sales job duties, from generating leads to closing sales. Telemarketing Sales Representative duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. Ultimately, the duties of a Telemarketing Sales Representative are to achieve excellent customer service, while consistently meeting the your sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Work side by side with other sales reps to receive on going training
• Remain knowledgeable on products offered and discuss available options
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role suggested but not required
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• We provide paid training
• Comfortable on the telephone
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner

Job Type: Full-time

Pay: From $59,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training

Experience level:

• 1 year
• No experience needed
• Under 1 year

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

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