Vice President, Direct Sales

Job Description

• Develops and implements competitive sales strategies and defining target accounts to meet sales objectives including customer penetration and revenue goals
• Supervises and manages activities of Sales Managers and support staff, including training, time off tracking and payroll procedures
• Plans and monitors staff progress; reviews and evaluates performance results
• Initiates appropriate disciplinary proceedings
• Coordinates and enforces system policies and procedures
• Maintains appropriate sales response operations by establishing work schedules; assigning employees, and providing back-up
• Maintains quality customer service by designing and enforcing standards, training representatives, monitoring performance; surveying sales approaches, and evaluating outcomes
• Maintains workforce processes by training sales representatives, preserving reference manuals and dialog guides; furnishing current industry information and answering questions. Determines market potential for company's services and prepare sales and expense forecasts for the region
• Creates and implements regional incentive programs as necessary to meet company objectives
• Create a consistent and valued customer experience leveraging scalable and repeatable methodologies through proven best practices
• Participates in development of- and adherence to annual budget objectives
• Represents the company in a professional manner
• Maintains workforce process flows by facilitating information and training requirements with related operational departments; and by participating with and providing resources to business improvement teams
• Appraising management through the formulation of reports and presentations for the purpose of interpreting industry information and submitting appropriate recommendations
• Augments professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies
• Contributes towards the team effort by accomplishing related results that are in accordance with corporate practices and policies
• Responsible for Budgeting, Sales and Capital Forecasting, and Resource Planning
• Establish relationships with leadership across sales, customer success, support, product, and marketing leadership to ensure cross-functional alignment at scale
• Maintains current, in-depth knowledge of the marketplace, including competition, and ensures positive and professional relationships with customers, business partners, and co-workers
• Responsible for supervision of outside contractors as required

• Professional appearance and attitude
• Exceptional communication and interpersonal skills, with the ability to effectively engage with Sales, C-level executives, decision-makers, and cross-functional teams
• Ability to speak in public and motivate others
• Ability to meet strict deadlines
• Must be highly organized, flexible, detail-oriented and able to multi-task under pressure
• Ability to work beyond normal business hours including evenings, weekends and holidays as necessary
• While performing the duties of this job the employee is required to have and maintain a valid driver's license and driving record that meets the standards of Point Broadband's insurance company

• Regularly required to talk and hear and communicate effectively
• Frequently required to sit, stand, bend at the knees and waist, and walk
• Required to use hands to type, handle objects and paperwork
• Required to reach and hold on to items at chest level or reach above the shoulder
• Required to use close vision and be able to focus
• Travel is required

• Medical (3 plans to choose from), Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Discounted Broadband Services *Where Applicable*

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