Job Description

Skyline Promotions is a value-focused company where determination and hard work truly do pay off. Our Entry Level Customer Success Representatives are positive, ambitious, and eager to make their mark on the world. Because of our Entry Level Customer Success Representative’s immense talent and energy, our firm is trusted to devise customized sales presentations that connect customers with the best solutions to meet their needs. Join our team to see how we drive success and continue to grow as one of the leading sales and business consulting firms in the nation.

As the Entry Level Customer Success Representative, you’ll collaborate with our high-energy, solution-focused team to build a solid foundation in sales, lead generation, and business operations. This is a permanent position at our Nashville office location, and we are actively searching for top-tier talent to join our team. Your day-to-day responsibilities will primarily include connecting with customers, providing product and service recommendations based on customer needs, handling and escalating customer concerns or complaints, and keeping detailed records of all customer interactions.

Entry Level Customer Success Representative Responsibilities:

Ensure high levels of customer satisfaction by being knowledgeable on all products offered by our clients, and teaming up with fellow Sales Consultants to provide excellent sales service
Acquire and retain client information and adequate product knowledge by attending daily staff meetings to stay on top of current trends, sales promotions, and industry changes
Execute proven sales tactics by identifying key decision-makers and determining buying criteria
Engage with customers in a professional and empathetic demeanor to build a sense of comfort and trust
Exceed sales targets by being able to offer solutions to multiple customer needs with the complete library of products and services offered by our clients
Develop and nurture relationships with the customer in your given territory to create repeat business and generate a referral pipeline

Entry Level Customer Success Representative Qualifications:

High School Diploma, GED, or equivalent experience
Bachelor’s degree in business administration, entrepreneurship, or communications is encouraged
Experience in a customer-facing role, account management, or sales position
Superior critical thinking, problem-solving, and analytical skills
High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously
Ability to work proficiently independently as well as in a team environment
Detail-oriented with strong follow-up practices and the aptitude to learn quickly

Job Type: Full-time

Pay: $750.00 - $1,100.00 per week

Benefits: