Customer Success Manager-1962

COVENANT GROUP LTD
Hybrid work in Miami, FL 3…
15 days ago

Job Description

Description:

Join the first one-stop solution digital platform dedicated to aerospace tooling park management! Within a very dynamic team operating in an international environment, you will oversee deploying all tool functionalities within the aerospace industry.

We Offer:

- Competitive salary package

- Excellent benefits package

Responsibilities:

  • Users’ asset analysis
  • Data cleaning
  • Upload DATA into ERP system and linking into another system
  • User accounts creation
  • User training and accompaniment during deployment process
  • Bug reporting to development team and resolution follow up
  • Daily Support to end users on system use
  • Customer satisfaction survey and proposition of improvement and correction action plan
  • Gather End users’ new development ideas and requests, evaluate and implement in the development roadmap

Requirements:

  • 2-3 years of administrative support or demonstrated knowledge, skills, and abilities to perform the above-mentioned tasks
  • AS degree or equivalent experience and or education combination
  • Ability to read and write English, follow verbal instructions, and use simple math
  • Proficient computer skills – Microsoft Office
  • Must be able to travel
  • Dynamic personality, with excellent social and communication skills, willing to work within a very active team in an international environment
  • Organizational skills
  • Technical capacity
  • Initiative, collaborative, articulate, calm and resourceful
  • Time Management

Must be eligible to work for any employer within the US

Employment is contingent upon the satisfactory outcome of pre-employment screening activities, including a background check.

Job Type: Full-time

Pay: $50,000.00 per year

Compensation package:

  • Bonus opportunities

Schedule:

  • 8 hour shift

Application Question(s):

  • Have you graduated in Communications or Marketing?

Education:

  • Bachelor's (Required)

Work Location: Hybrid remote in Miami, FL 33122

Visit Original Source:

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