Customer Success Representative

LegalMatch.com
Reno, NV 89501 (Southwest …
18 days ago

Job Description

LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support. We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference.

This position will be in-office at our Reno, NV location.

What you will do:

  • Review client performance and business needs to provide a proactive support in their success.
  • Assist in client requests and any issues that arise.
  • Serve as the point of contact for assigned clients.
  • Build and maintain strong, long-lasting client relationships.
  • Ensure the timely and successful delivery of our solutions according to needs and objectives.

What you bring:

  • Customer support experience or experience as a Client Service Rep.
  • Strong phone handling skills and active listening.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

Perks:

  • Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno.
  • Easily accessible for public transportation.
  • On-site coffee shop and restaurant.
  • Free on-site Gym.
  • Open concept office with sit-to-stand desks.
  • Casual dress code. We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly.
  • $1,500 Retention Bonus!

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to Relocate:

  • Reno, NV 89501: Relocate before starting work (Required)

Work Location: In person

Visit Original Source:

https://www.indeed.com/viewjob
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