Job Description

Sr. On-Site Service Specialist Location: New York, NY

Summary: This is a temp-to-hire role for a professional with digital print experience and excellent communication skills. The role involves supporting mail, print/copy, hospitality, and reception services in a law firm environment. The worksite address is Venable LLP 151 W 42nd St, New York, NY 10036 Concourse Level. No parking available, transit use is expected.

Responsibilities:

Operate high volume duplicating equipment, handle incoming/outgoing mail/faxes, apply necessary postage.
Perform maintenance and repair on customer site equipment.
Handle sensitive and confidential documents.
Operate high volume scanners and image handling software.
Operate MS Office and Email systems.
Maintain records for management reports and inventories of supplies needed.
Distribute office supplies, handle fax transmissions, and mail as required.
Calculate charges for jobs performed and maintain some billing logs.
Respond to and coordinate all service calls required by customer.
Deliver completed jobs to pre-determined customer locations within and outside of the site.
Answer customer questions regarding status or feasibility of job requests.
Perform duties related to shipping and receiving of materials.
Use shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler, and scales in completion of various jobs contracted.
Perform filing duties, which may include ‘purging’ and archiving old documents.
Perform duties of scanning, file conversion, and file naming.
Perform FTP (File Transfer Protocol) between computers and files for printing and CS/DVD.
Manage TOC (Table of Contents) – first page of electronic file.
Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search.
Perform file formatting for printing/Excel files.
Assist with coordinating projects that will be completed off site (BIS or Smart Source).
Responsible for interacting and providing professional level support to users at various levels, including: legal secretaries, project managers, paralegals, associates, and partners.
Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure.

Required Skills: Mailroom, Ordering Work Authorization: US Citizen, Green Card

The role pays $20/hr. The dress code is professional - Mandatory All Black Polo or button down shirt and black pants. Black shoes or all black sneakers. The shift timing is 10:30 AM to 7:30 PM (Mon to Fri).

Job Type: Contract

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

Benefits: