Job Description
- Work as a as liaison with the Sales team and other users to our Business Systems techstack
- Take lead on the development, execution and analysis within our Sales Enablement Tool
- Manage and recommend marketing campaign changes and strategies within Sales Enablement Tool
- Create and update Training documentation for Business Systems
- Serve as main point of contact and Subject Matter Expert for all business system tools, queries, and incoming requests.
- Lead the implementation and integration of any business systems with other relevant platforms and tools, ensuring data accuracy and consistency.
- Manage data changes -- data quality, cleanup, and verification process -- leveraging internal and external resources as necessary.
- Administer user licenses and access.
- Work with Commercial Sales, Operations, and Corporate management to understand and address business development-related needs, as well as drive adoption of CRM and other related platforms.
- Manage reporting process (out-of-the-box availability, as well as facilitating access to customized reports run by team) for business development, marketing, and communications data.
- Develop, track, and communicate analytics and other related measurements -- reporting on contact relationship growth, usage, changes, and other overall data that supports and drives team strategy.
- Train and onboard sales representatives and other team members on sales enablement and CRM usage and best practices.
- Continuously monitor and optimize the business systems' performance, troubleshoot issues, and provide timely support to users.
- Stay updated with the latest business systems features and industry trends to propose innovative solutions and improvements to our sales processes.
- Assist with analysis of data to facilitate business development research, trends, and chart actionable steps as appropriate.
- Other duties as assigned.
Requirements/Qualifications
Education:
- High school diploma or equivalent required. Bachelor's degree is preferred.
Experience:
- At least 1-2 years of experience with other sales enablement tools and CRMs is a plus.
- Experience with SugarCRM and Salesloft platform a plus.
Knowledge, Skills and Abilities:
- Passion for analyzing data and finding creative ways to integrate additional information and presenting it in clear, meaningful, and actionable ways.
- Problem-solving mindset with a proactive approach to resolving issues and challenges.
- Strong project management and organizational skills.
- Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams.
- Computer proficiency (MS Word, MS Excel, MS PowerPoint)
- Flexible hours: Must be willing to work evenings, nights, and/or weekends if necessary.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Bethlehem, PA: Relocate before starting work (Required)
Work Location: In person
Visit Original Source:
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