Sales Specialist

Glotel
Bethlehem, PA
30+ days ago

Job Description

  • Work as a as liaison with the Sales team and other users to our Business Systems techstack
  • Take lead on the development, execution and analysis within our Sales Enablement Tool
  • Manage and recommend marketing campaign changes and strategies within Sales Enablement Tool
  • Create and update Training documentation for Business Systems
  • Serve as main point of contact and Subject Matter Expert for all business system tools, queries, and incoming requests.
  • Lead the implementation and integration of any business systems with other relevant platforms and tools, ensuring data accuracy and consistency.
  • Manage data changes -- data quality, cleanup, and verification process -- leveraging internal and external resources as necessary.
  • Administer user licenses and access.
  • Work with Commercial Sales, Operations, and Corporate management to understand and address business development-related needs, as well as drive adoption of CRM and other related platforms.
  • Manage reporting process (out-of-the-box availability, as well as facilitating access to customized reports run by team) for business development, marketing, and communications data.
  • Develop, track, and communicate analytics and other related measurements -- reporting on contact relationship growth, usage, changes, and other overall data that supports and drives team strategy.
  • Train and onboard sales representatives and other team members on sales enablement and CRM usage and best practices.
  • Continuously monitor and optimize the business systems' performance, troubleshoot issues, and provide timely support to users.
  • Stay updated with the latest business systems features and industry trends to propose innovative solutions and improvements to our sales processes.
  • Assist with analysis of data to facilitate business development research, trends, and chart actionable steps as appropriate.
  • Other duties as assigned.

Requirements/Qualifications
Education:

  • High school diploma or equivalent required. Bachelor's degree is preferred.

Experience:

  • At least 1-2 years of experience with other sales enablement tools and CRMs is a plus.
  • Experience with SugarCRM and Salesloft platform a plus.

Knowledge, Skills and Abilities:

  • Passion for analyzing data and finding creative ways to integrate additional information and presenting it in clear, meaningful, and actionable ways.
  • Problem-solving mindset with a proactive approach to resolving issues and challenges.
  • Strong project management and organizational skills.
  • Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams.
  • Computer proficiency (MS Word, MS Excel, MS PowerPoint)
  • Flexible hours: Must be willing to work evenings, nights, and/or weekends if necessary.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Relocate:

  • Bethlehem, PA: Relocate before starting work (Required)

Work Location: In person

Visit Original Source:

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