Patient Access Representative

Diversified Technologies Inc. (DTI)
El Segundo, CA
10 days ago

Job Description

Responsibilities:
- Manage patient access services, including registration, scheduling, insurance verification, and financial counseling.
- Develop and implement policies and procedures to optimize patient flow and enhance the patient experience.
- Train, supervise, and evaluate staff to ensure high-quality service delivery.
- Collaborate with clinical staff to coordinate patient care activities.
- Monitor key performance indicators to drive operational excellence and improve departmental efficiency.
- Ensure compliance with HIPAA regulations and other relevant healthcare standards.
- Address patient inquiries, issues, and complaints in a timely and professional manner.

  • Job Location:2200 E. Maple Ave

El Segundo, CA 90245

  • Description:Location: 2200 E. Maple Ave, El Segundo, CA 90245

Float Location: 5315 Torrance Blvd. Ste. 100, Torrance, CA 90503

Weekend Schedule: Yes on rotation with other PSR (Saturday 0800-1200)

Required Qualifications:

  • High School Diploma
  • Fully vaccinated and boosted for COVID
  • Experience with medical insurance, referral processes, and benefit plans
  • 1 year of recent experience working in an outpatient clinic or medical office setting
  • 1 year of high-volume call center experience
  • Experience with CS-Link/Epic

Job Type: Contract

Pay: $22.00 - $23.00 per hour

Application Question(s):

  • * Fully vaccinated and boosted for COVID

Experience:

  • Patient Services Representative: 2 years (Required)
  • Outpatient: 2 years (Required)
  • medical insurance: 2 years (Required)
  • referral processes: 2 years (Required)
  • CS-Link/Epic: 2 years (Required)

Work Location: On the road

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