Inside Sales Telephone Representative

Job Description

Valora Medical Group is a progressive healthcare organization dedicated to delivering top-notch primary care services with a strong emphasis on patient well-being. Our team of committed healthcare professionals treats every patient like family, and we operate from multiple locations across the Dallas-Fort Worth region. Our mission is to provide exceptional medical care and an unparalleled patient experience through the tireless efforts of our exceptional team.

**Hourly Pay + Commission!**

Job Summary:

As a Bilingual Service Sales Representative, you will play a pivotal role in promoting Valora's services and healthcare practitioners within our local communities. Your primary responsibilities will include engaging with potential patients, closely collaborating with our Service Sales Field team, and fostering participation in Valora's events to expand our patient community.

Essential Duties and Responsibilities:

• Use online and event leads to reach out to members of various Medicare health plans by phone to introduce and explain Valora's services within the community.
• Work in conjunction with agents and brokers to schedule tours at our clinic locations for potential patients.
• Promote and boost participation in planned events held at our clinics to grow Valora's patient base.
• Efficiently manage voicemail messages from members and execute outbound calling lists.
• Consistently meet or exceed daily, weekly, and monthly lead generation targets.
• Develop and maintain strong relationships with insurance agents and brokers.

Education/Qualifications:

• High School Diploma is a basic requirement.
• 2+ years of telesales experience is highly valued.
• Bilingual proficiency in Spanish and English is essential.
• Experience in the healthcare industry is a plus but not mandatory.
• Proficiency in effective written and verbal communication, as well as interpersonal skills.
• Strong ability to engage and build relationships over the phone.
• Exceptional relationship-building skills.
• Resilience in handling conflicts and rejections.
• Discretion in managing confidential information.
• Strong analytical skills, attention to detail, and adaptability to change.
• Innovative, self-motivated, organized, and a dedicated team player.
• Commitment to fulfilling responsibilities.

EEO Statement:

Valora Medical Group, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, genetic information, citizenship status, or any other status protected by law. In accordance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and individuals lawfully authorized to work in the United States.

If you are an enthusiastic and motivated individual ready to contribute to the growth of Valora Medical Group and connect with potential patients, we encourage you to apply for this exciting opportunity to make a positive impact on our community.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• What is your desired pay range?
• Do you have experience selling a service or concept to someone?

Education:

• High school or equivalent (Required)

Experience:

• Healthcare: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• Telemarketing: 2 years (Preferred)
• Outbound calling: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Commute:

• Irving, TX 75038 (Required)

Work Location: In person

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