Master Demand Planner

Location: Sauk Rapids or Eden Prairie MN (2 day WFH available)

Division/Department: Operations

Exemption Status: Exempt

Master Demand Planner

This could be the job you’ve been waiting for. As part of Pinnacle Climate Technologies team, you are working in an innovative, customer-driven, and highly collaborative team environment, focused on providing air quality, comfort, and safety solutions. With one of the world’s most iconic brands behind your back, MASTER, your ideas and climate solutions have the potential to reach customers around the worlds as we write the next chapter.

Work with us and take your career to new heights.

Why work at Pinnacle as a Master Demand Planner?

• We are a North American leader in air quality, comfort, and safety solutions
• We are industry visionaries
• We solve the big problems, advancing air quality, comfort and safety, through innovative technology and customer-driven features, performance, and designs
• We are committed to ensuring our products and services provide greater quality to our customers & greater environmental and social value to our planet
• We are curious problem solvers who strive to bring big ideas to life
• We are creative and scrappy, but can navigate the finer points of business with ease
• We are agile and adaptable, but work with precision to ensure we deliver top-notch customer experiences, above all else

Position Description

Responsible for developing the 3–12-month operations (demand) forecasts for Pinnacle products to align product supply with demand. Provide insight, metrics and documentation to support the Sales and Operations Planning process. Facilitate ongoing consensus dialogue with Marketing, Sales, Finance and Supply Chain to improve product delivery while managing inventory and freight expenses. Be a leader and owner of the SIOP process and develop utilization of NetSuite and MRP capabilities.

Responsibilities:

• Solicit and compile forecast input from Sales and Product Management. Integrate input with historical demand patterns to create data-driven forecasts for a 3-12-month time horizon.
• Coordinate with sales, purchasing, planning, and operations teams at global plants and OEM factories to align supply with requirements, while balancing inventory investment.
• Be a leader in the SIOP process and develop utilization of NetSuite and ERP capabilities.
• Accountable for the forecast in NetSuite and Part number attributes in NetSuite for item classification to ensure MRP success.
• Create and share common reports, queries, whiteboards and spreadsheets to improve real-time visibility and decision-making for the sales, operations and leadership teams.
• Provide promise date commitments to Sales organization for Sales orders in NetSuite.
• Proactively identifying gaps in forecasts, orders, inventory, capacity, and lead times. Take the lead to recommend actions to close the gaps. Devise and introduce long term strategies to prevent reoccurrence.
• Assist in managing the product lifecycles by collaborating with cross-functional teams to develop inventory strategies on existing items, new products, and product transitions/improvements.
• Recommend distribution strategies to improve lead times while minimizing freight and inventory.
• Lead improvements in forecast and fulfillment processes that further business growth and profit levels.
• Provide direction and guidance to Assembly Planners for creation of Work Orders to fulfill demand and to Supply Chain for Direct Import products.
• Perform other duties as assigned.

Key Performance Indicators:

• Ship On-Time to customers, Inventory levels, attainment of monthly sales plan.
• Forecast accuracy.
• Minimal air or expedited freight costs
• Response time to inquiries from Customer Service (Sales) group.
• Forecasts provided to factories with adequate lead time and accuracy to allow them to prepare, manufacture and ship on time
• Sufficient inventory to fill orders within lead time in peak season with minimal inventory at the end of the season

Skills and Qualifications:

• Bachelor’s degree or equivalent required
• ASCM(APICS) CPIM certification preferred.
• 5 plus years of experience in demand planning or other supply chain role in an ERP environment
• Strong working knowledge of ERP systems. Working knowledge of NetSuite preferred.
• Ability to pull together historical sales data and coordinate close with sales team and sales forecasts
• Strong analytical skills, experience with large data sets and advanced data analysis using EXCEL
• Self-motivated, comfortable working with ambiguity and managing complexity in a global, fast-paced organization
• Ability to summarize data in graphical format to show trends and patterns to allow quick decision making.
• Process-oriented. Seeks out, introduces and owns best practice improvements.
• Collaborative and flexible work style
• Knowledge of industry products and trends
• Excellent English communication skills, including strong written and presentation skills.

Reporting Relationship

• Reports to the VP of Operations

Compensation

• Competitive compensation based on qualifications and experience
• Benefits include healthcare, dental, vision, 401K, PTO, life and disability insurance, etc.

About Pinnacle Climate Technologies

Pinnacle Climate Technologies develops, manufactures and distributes heating and ventilation solutions through commercial, industrial, agricultural, DIY and other retail channels throughout the world. With manufacturing in North America and Asia, Pinnacle serves a diverse customer base in over 25 countries, on every continent. With brands that include MASTER®, Schaefer®, Remington®, Pro-Temp®, Americ®, HeatHog, Pinnacle is positioned as the global leader in industrial/construction heat, and portable ventilation products.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.