EMPLOYMENT PROGRAM SPECIALIST

Requisition No: 827034

Agency: Commerce

Working Title: 827034 - EMPLOYMENT PROGRAM SPECIALIST - 40034333

Pay Plan: Career Service

Position Number: 40034333

Salary: $34,288.60 - $35,317.26

Posting Closing Date: 04/17/2024

Total Compensation Estimator Tool

JOB TYPE: FULL TIME / CS
POSITION LOCATION:Tallahassee, FL (relocation benefits are not available for this position)

Employment Program Specialist

OPEN COMPETITIVE

www.floridajobs.org/

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

Employment Program Specialist is a member of Recovery Unit within Reemployment Assistance/Claims Processing Bureau.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee isFlorida’s Capital City and continues to grow by attracting development and new businesses.Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option)

• Retirement plan options, including employer contributions (www.myfrs.com)

• Nine paid holidays and a Personal Holiday each year

• Annual and Sick Leave Benefits

• Student Loan Forgiveness Program (Eligibility required)

• Flexible Spending Accounts

• Tuition Fee Waivers (Accepted by major Florida colleges/universities)

• Ongoing comprehensive training provided

• Career Growth

• Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay:$34,288.60 - $35,317.26

Your Specific Responsibilities:

This is highly independent and specialized work in the Payment Processing Center of the Benefit Payment Control Section. This position requires knowledge of the Reemployment Assistance Law, applicable Federal regulations, and policies and procedures of the department. The position requires knowledge of standard accounting and bookkeeping principles and applicable Federal and State laws.

Under the supervision of the Benefits Program Supervisor/Analyst the incumbent will serve as Employment Program Specialist in the Audit/ Payment Processing Center Unit of the Benefit Payment Control Section.

Determines payments due for services provided to contractors collecting reemployment assistance overpayments and in cooperation with Financial Management ensures such payments are correct and timely

Processes payments and applies payments accurately and timely.

Ensures reports and logs that provide required accounting audit trails are completed accurately and timely.

Reviews and reconciles accounts receivables report from vendors contracted to assist with collecting reemployment assistance overpayments and resolves all discrepancies.

Researches and writes support requests asking that back out/applied payments can be re-applied to the correct fund or benefit year or requests refunds as directed.

Performs routine office/administrative functions as needed including establishment and maintenance of section files, coordination of maintenance/repair agreements for office support equipment such as copiers, fax machines, computers, etc., and ordering office supplies. Creates vacancy announcements and monitors activity with regarding the hiring process, including collection and pre-screening of applications, creating spreadsheets for analysis of candidates, coordinates background checks and processing personnel paperwork for the hiring package. Assists as needed in the preparation of other personnel forms.

Performs other related work as assigned to include administrative duties.

Required Knowledge, Skills, and Abilities:

Knowledge, skills, and abilities, including utilization of equipment, required for the position:

• Knowledge of the principles of budget preparation and administration.
• Knowledge of accounting principles, practices, and procedures.
• Ability to determine work priorities and ensure proper completion of work assignments.
• Ability to maintain records and prepare reports.
• Ability to collect, record, and analyze data.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to solve problems and make decisions.
• Ability to prepare financial statements and reports.
• Ability to design and implement accounting systems.
• Ability to prepare and maintain a variety of accounting records.
• Ability to analyze and interpret accounting data

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.

SPECIAL NOTES: Incomplete Candidate Profiles will not be accepted. Please make sure that all parts of the profile are complete and accurate. ‘See Resume’ is not an acceptable response, and all periods of employment and non-employment should be included with correct end of employment dates.

Preferred:

• A minimum of 2 years in data analysis experience
• A minimum of 2 years in customer service experience

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.