Job Description
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Essential Functions:
- Verify stability and portability of networks and software
- Communicate project information through technical reports
- Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software
- Provide technical guidance or support for the development or troubleshooting of systems
- Work on field testing on 3GPP standards based on cellular system such as GSM, EDGE, WCDMA, HSPA, LTE and 5G. The testing conducts various types of mobility and stationary RF, Data and Software test cases in the field and lab of 5G, LTE, WCDMA, UMTS, GSM or any related with network service
- Research, test, monitor or verify proper functioning of software patches
- Analyze and determine issues; check the similar/same issue history, design test plan (location, models, basic parameters, considerations, etc.), field test and/or lab test, set test environment and parameters regarding network circumstance
- Capture all the requested and required logs and analyzing them; determine what the log shows, confirm whether the issue is cleared or remained, professional report, and communicate with R&D or/and QA team
- Perform testing and engineering services in both stationery and mobility conditions as needed
- May require to support carrier lab testing by project needs and other duties as assigned
- May require weekend/holiday work depending on project
- Must be flexible and able to work extended hours as needed to support testing and client needs.
- Travel up to 30% to 50% per project needs and requirements.
Education and Technology Skill Requirements:
- Bachelor’s Degree Preferred in Electronics, Software Engineering Communication, Computer Network Engineering, Computer Science, Electrical Engineering or Telecommunications
- General understanding for telecommunication knowledge and Android platform device
- Analytical, Scientific, Data Mining and Database management software
- Access software, cloud-based management software, communications server software
- Strong knowledge of 5G, LTE, HSPA+/WCDMA including PHY/MAC, signaling, call processing concepts and upper layers.
- Good understanding on GSM, GPRS, EDGE, WCDMA, CDMA, HSPA, LTE, 5G, Wi-Fi, Bluetooth, GPS, mobile phone software architecture and telecommunication network configuration
- Preferred experience in analyzing logs, troubleshooting issues from field for UMTS/GSM CS, PS calls, LTE/5G Data calls, metric test is plus. Experience with specific logging/analysis tools such as Shannon DM, QXDM, QPST, XCAL, XCAP
- Experience with Transport Layer protocols such as TCP, UDP, and analysis tools such as Wireshark
- Proficient with MS Office (Outlook, Excel, Word, Power Point) is essential for creating the test reports
- Knowledge of general network protocol as well as wireless Technology – 5G, LTE, GSM, CDMA
- Understanding of TCP/UDP, IP Packet, OSI Protocol Model
- Solid understanding of SW testing techniques and methodologies
- Internet browser and Internet protocol IP multimedia subsystem software
- Transaction security and virus protection software; Network monitoring software
- Deep understanding of QA methodologies and processes
- Knowledge of scripting languages: e.g. Adb shell scripting
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