Job Description
Hydronics Inside Sales Representative
Are you successful at building instant rapport and achieving customer satisfaction?
Do your organizational skills shine in your workflow?
Are you looking for a career opportunity with great potential?
If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!
We are currently in search of a career-orientated person to join our team. We are looking for the right candidate to train and develop for a career in Hydronics. This position handles Hydronics Design, Inside Sales, and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment.
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WHY WORK FOR US
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products
OUR MISSION
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Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
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OUR VISION
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Be the preferred wholesaler by providing superior customer experiences.
DUTIES AND RESPONSIBILITIES
- Responding to inquiries and processing incoming calls and orders
- Contacting current customers and identifying new products and potential up-selling
- Entering orders into the system
- Sourcing materials for customers when currently not in stock
- Maintaining knowledge base on current products and learning about new products
- Providing product information, pricing quotations, and follow-up on quotes
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
- Supporting Counter Sales and handling returns as required
- Working closely with others to ensure customer needs are met
- Other duties as required
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SKILLS AND COMPENTENCIES
- Exceptional customer service
- Ability to warm up and develop instant rapport with potential customers
- Ability to develop long-term relationships and generate referrals from your customers
- Excellent interpersonal & communication skills, both verbal and written
- Impeccable organizational skills with attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Excellent computer skills (Word, Excel, Email)
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment
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EXPERIENCE AND EDUCATION
- Minimum grade 12 education required
- Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales) preferred
- Post-Secondary courses in Hydronics preferred
- Skilled in serving and negotiating with institutional and industrial purchasers, Hydronics contractors, and the public preferred
- Knowledge of the Hydronics industry or a background in Hydronics products preferred
- Hydronic design experience preferred
Final candidates will be required to undergo an assessment andsecurity screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
BG01
Location: 13475 Fort Road NW, Edmonton, AB T5A 1C6
Job Type: Full-time
Work Location: In person
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