Job Description

Be a part of our expanding team! Based in our Customer Service Center in Lancaster, TX. Tuff Shed is recruiting for full time Customer Service & Sales Center Representatives, responsible for educating and selling our products and services to our customers.

Work from Home Option Available after Training: 2 days remote / 3 days in office. Hourly + Bonus Program

DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL CUSTOMER SERVICE & SALES REPRESENTATIVE?

Courteously and professionally communicate and correspond with customers and our partners at The Home Depot via inbound and outbound calls and online chat and emails
Accurately track and report customer leads and sales via our robust CRM system
No cold calling, all sales leads are sent to you
Training will be in-person

JOB REQUIRMENTS:

Highly motivated, with a competitive spirit
Ability to work within a flexible schedule, including evenings and weekends (hours of operation are Mon-Sat 7:00am to 9:00pm, and 8:30am to 7:00pm on Sunday).
Experience working in a call center or customer service environment preferred
Sales experience, including direct sales/internet/phone sales preferred
Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
Ability to use basic arithmetic
Ability to solve problems using sound logic and good business judgment
Ability to read, write and understand instructions given orally, in writing and/or in diagram form
Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the public
Ability to prioritize and effectively manage time
Ability to work successfully within a team environment
Ability to speak, read and write in English and Spanish

WHAT’S IN IT FOR YOU?

Sales Bonus Program!
An opportunity to join a successful company and be part of the growth of the team!
We offer competitive pay and benefits! PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan; Tier-based Sales Bonus Program
On-Demand Access to Your Pay! (restrictions may apply)

ABOUT TUFF SHED:
Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.

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