Senior Sales Analyst

About the Company

Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowd-funding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing.

We're profitable, have grown the team from 2 to 70 people in 5 years, and have a three-year revenue growth of over 400%, ranking us 98th on The Globe and Mail’s Canada’s Top Growing Companies of 2024 list. We are also excited to announce that Makeship has officially been Great Place to Work-Certified™ for 2 years! Learn more about us at Makeship.com.

About the Role

As an early team member, you’ll play a huge role in shaping our culture, our process, and the future of Makeship. Every day, you’ll collaborate learn more about the content creation space, and watch your work impact the company and the community! We want this to be the best work experience of your life, so we’ll pay you well, offer great benefits, invest deeply in your growth, and welcome you with our branded swag.

What We Are Looking For

We seek a detail-oriented Senior Sales Analyst to join our team and drive sales forecasting, reporting, quota setting and process optimization. This role will provide crucial analytical support for over 1,000 annual crowdfunding campaigns, helping identify trends and correlations in campaign performance, enhance sales strategies, and support leadership in quota setting and deal forecasting.

As a Senior Sales Analyst, you will collaborate with cross-functional teams, including Sales, Marketing, and Management, to optimize processes, build and manage dashboards, and deliver actionable insights. This role will ensure that our sales team operates efficiently and effectively to support the continued success of our creators.

Your Key Responsibilities

• Analyze sales performance data, identify trends, and deliver insights to improve forecasting accuracy for over 1,000 product campaigns annually.
• Build and manage infrastructure for sales reporting, including dashboards, and KPIs
• Ensure data accuracy and consistency across all sales records and reports
• Collaborate with management on sales forecasting, quota setting, KPI tracking and pipeline analysis.
• Identify patterns and correlations between campaign performance, successful product types, and brands.
• Provide data-driven recommendations for marketing-led initiatives and sales programs to optimize ROI.
• Support the implementation of process improvements within sales operations, working closely with the Sr. Sales Operations Specialist to streamline workflows.
• Monitor and evaluate the effectiveness of sales strategies and incentive programs, providing insights for continuous improvement.

What You Bring

• Bachelor's degree in Business, Finance, Data Science, Economics or a related field.
• 5+ years of experience in a Sales Operations, Sales Analyst, or Financial Analyst role, ideally within e-commerce or a high-volume sales environment.
• Strong proficiency in data analysis tools (e.g., Excel, Google Sheets, Tableau, Power BI) and CRM systems (e.g., HubSpot, Salesforce).
• Demonstrated experience in building dashboards and automating reporting tools.
• Excellent analytical skills with a keen eye for detail and accuracy.
• Strong communication skills, capable of conveying complex data insights to non-technical stakeholders.
• Experience with forecasting models and quota-setting processes.

Bonus

• Experience in the creator economy or e-commerce space.
• Experience working with unpredictable or highly variable revenue.
• Familiarity with crowdfunding models and campaign analytics.
• Project management skills with a focus on process improvement.

Benefits & Perks

• Work remotely anywhere in Canada and/or access any of our hubs
• Health and dental benefits from day 1
• 4 weeks of paid vacation (including paid time off on your birthday)
• Additional 1 week of paid time off during the holidays
• Monthly phone allowance
• $400 home office setup allowance
• RRSP Matching Program
• Pregnancy and Parental Leave Top-up Program
• Education Assistance Program
• Employee Referral Program

Salary Band: $80-90K CAD per annum. Individual salaries will be dependent on unique skills, experience and qualifications.

At Makeship we are committed to fostering an environment that welcomes people of all backgrounds, experiences, and identities. We are passionate about building an equitable and inclusive culture for our unique and diverse team of employees which makes us Makeship. As an equal-opportunity employer, we value and embrace everyone's opinions and differences, and actively seek new Makeshippers who will work respectfully with our team, propelling our company and the community forward. If there are any accommodations we can provide to make your interview experience more accessible and inclusive, please let us know in your application.