Job Description
Sales Success Manager
Support the Canada based sales team in meeting its objectives while ensuring excellent customer service and manage all aspects of media planning, campaign execution, delivery and reporting. The ideal candidate will thrive in a start-up culture and look for new ways to create value for the business and team.
Responsibilities
· Building proposals, bringing together all the necessary elements including targeting, forecasting, media planning and presentations;
· Be main client facing point of contact for post-sale campaigns to ensure smooth execution and delivery;
· Provide the highest level of customer service to clients;
· Enter IOs into Order Management Systems and verify accuracy of IOs;
· Work with Ad Operations to ensure campaign is live, screenshots and troubleshooting;
· Provide clients with weekly reporting
· Work with cross functional teams to ensure Billing and Legal compliance;
· Identify product bugs/issues, troubleshoots to identify source, and updates teams of status/resolution;
· Own end of campaign wrap up decks and communicates findings with clients
· Provide recommendations for upsell opportunities
Qualifications
· 3+ years of digital media experience;
· Experience helping clients execute custom branded campaigns;
· Able to proactively troubleshoot and problem solve quickly and though the proper escalation process;
· Working knowledge of Microsoft Office: PowerPoint, Excel, and Word.
· Experience with 3rd party ad servers (Google DCM, Innovid, Sizmek) and ad verification partners (IAS, DV, MOAT);
· Understanding of video ad serving and ad delivery.
· Excellent written, presentation and oral communication skills, fluent in English;
· Excellent collaboration skills.
Job Type: Full-time
Flexible Language Requirement:
- French not required
Application question(s):
- Which of the following do you have experience in:
Google DCM
Innovid
Sizmek
ad verification partners: IAS
DV
MOAT
Experience:
- media planning: 3 years (preferred)
- sales management: 3 years (preferred)
Work Location: In person
Visit Original Source:
https://ca.indeed.com/viewjob
