Revenue Operations Manager

ABOUT THE COMPANY
New Level Work’s vision is that everyone should thrive at work so they can reach their highest potential. We provide a 100% virtual leadership development platform that offers a unique combination of one-on-one coaching, group training, and tech-enabled solutions that helps companies scale the best of leadership development to all levels of managers in all locations across the world in a manner that truly impacts day-to-day employee performance and innovation.

This is a pivotal role that works across sales, marketing, and customer service departments to optimize the revenue-generating process. The RevOps Manager is responsible for owning and optimizing the CRM System (HubSpot) functionality across Sales, Marketing and Client Success. This requires a deep knowledge of Sales Productivity functions and Marketing Automation of the platform. RevOps Manager needs to apply their experience around process, workflows, performance reporting, and new and existing engagement management. This includes going beyond the setup and configuration of HubSpot and providing analysis and insight into the business and how we can drive additional revenue.

Responsibilities:

• Lead the charge in establishing and maintaining data integrity standards within HubSpot, laying the foundation for scalable growth.

• Generate actionable insights through comprehensive KPI and forecast reports, empowering decision-making at all levels of the organization.

• Create visually compelling sales and marketing dashboards, providing real-time visibility into funnel performance and driving strategic initiatives.

• Champion database cleanliness through meticulous list segmentation and regular maintenance.

• Serve as our Hubspot SME for cross-departmental teams including but not limited to sales, marketing, customer success, etc.

• Drive the development and automation of sales, marketing, and customer success workflows, crafting efficient processes for existing and new.

• Optimize lead management processes and track the journey from acquisition to conversion, ensuring seamless flow and maximum efficiency.

• Spearhead marketing automation efforts, including impactful email campaigns and targeted lead nurturing strategies.

• Act as the technical expert, troubleshooting issues and evaluating new sales automation tools to streamline operations further.

• Provide analysis and insight into workflows that impact Marketing leads, New Sales conversions and Customer retention.

Requirements:

• 5+ years of expertise as a RevOps Manager

• High Proficiency with HubSpot CRM and Marketing Hub, with the potential for complexities of a subscription model, coupled with a track record of success in optimizing existing systems.

• Demonstrate proficiency in navigating the intricacies of the HubSpot platform across CRM and Marketing, including automation, reporting, and workflow design.

• Possess a keen analytical mindset with a passion for driving business growth through data-driven strategies.

• Familiarity with website tools, marketing analytics, and the startup environment is highly advantageous.

• Excellent communication skills and a knack for problem-solving are a must-have in this collaborative, fast-paced startup environment.

• Ability to work cross functionally across department heads as well as directly with Sales Reps and Client Success Managers.

• Ability to think strategically to go along with the required tactical execution

• Previous experience in Sales and Marketing a plus

WHO WE ARE

• We are a 100% remote virtual leadership development platform
• We offer 1:1 coaching, group training, and tech enabled solutions that help companies scale the best of leadership on a national as well as global scale.
• We are a Series-A startup experiencing high growth that is adding to our team of professional sellers.
• We are based in San Francisco, California but have employees all over including overseas in Europe.

WHAT WE OFFER

• Salary Range: $130,000 - $150,000 (depending on experience)
• Responsible PTO Policy (We’re adults and we treat you as so)
• Employer paid Medical, Dental, Vision
• 100% Remote work

Our commitment to Diversity, Equality and Inclusion extends beyond a checkbox. At NLW, we put words into action through advocating for all employees to feel heard, supported and celebrated in what makes us unique.

New Level Work provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.