Job Description

Since 1892 Encore Metals has been an industry leader in supplying many manufacturing companies with metal to help them develop new products and goods. Servicing industries like Forestry, Mining, Aerospace, Technology, Electronics, Oil/Gas, Automotive and Construction, Encore Metals is quite diverse in the group of companies that partner with us to mutually grow. We work with our customer in partnership roles to ensure the highest level of customer service.

We are looking to add a motivated and results-driven go getter to our dynamic team! In this Inside Sales Representative role, you would be the driving force behind converting customer inquiries into successful sales. From delivering accurate pricing and delivery details to actively seeking out new sales opportunities, you'll be the go-to person for our customers' needs. Your exceptional interpersonal skills and ability to truly understand our customers will help forge lasting relationships and provide tailored solutions.

Duties and Responsibilities include, but are not limited to the following:

Respond to customer inquiries, assessing material availability and conformity to customer requirements.

Initiate calls to current/potential customers, either to secure stock purchases or follow up on quoted business opportunities.
Coordinate sales order processing and provide sales activity reports.
Quote prices, credit terms, and delivery schedules.
Understand and provide operational feedback to customers.
Keep management informed of pertinent business issues.
Handle customer calls related to complaints and recommended solutions.
Manage consignment inventory.
Serve as a technical and market resource, counseling and advising customers.
Utilize creative and innovative sales techniques to boost sales volume.
Cultivate strong product and market knowledge, as well as understanding the customer's business and material end-use.
Stay updated on product knowledge, customer programs, strategies, goals, and competitor activities.
Engage in training opportunities to enhance competencies, skills, sales, and customer service techniques to meet company training standards.

Minimum Qualifications

Associate degree in business or related discipline preferred or three year’s work experience.

Strong verbal communication skills.
Organized and able to multitask.
Familiarity with the metals industry/oil and gas industry a plus.
Proficiency in Microsoft office suite (Outlook, Word, Excel, PowerPoint)

What We’re looking for

A self-motivated and results-driven individual
Articulate and strong communicator, with excellent verbal and written communication skills
Strong work ethic and professional attitude
Works well in a team environment
Strong attention to detail & listening skills
High level of data entry
Ability to multi-task, prioritize, and manage time effectively.
Natural ability to talk with people
Can work in a fast paced, energetic environment.

Job Type: Full-time

Pay: $60,000.00-$70,000.00 per year

Additional pay: