Job Description

Baldwin Supply Company is the leading distributor of conveyer belts, mechanical power transmission, electric motors, and control products in the upper Midwest. We are searching for an experienced Inside Sales representative for our Fargo branch to help us achieve the highest level of customer satisfaction. Our employees have a passion to anticipate and meet our customer’s needs, a strong sense of team camaraderie, loyalty, and an insatiable desire to attain the highest levels of creating relationships, solution and value throughout our company.

Our Inside Sales representatives are responsible for growing and managing assigned accounts and work jointly with our outside sales team to perform business development activities to expand the business. The Inside Sales position acts as a liaison between customers and the outside sales team by providing pricing, availability and any required customer service to ensure excellent customer satisfaction.

Responsibilities include:

Respond to customer inquiries regarding product selection, placement of orders for standard products and services, requests for prices and quotations, and handle customer credits and complaints
Access, update and maintain records for individual customer accounts with attention to details
Coordinate activities with internal company departments, vendors and common carriers
Provide technical and product assistance to customers in order to generate new and repeat sales
Analyze individual solutions and take appropriate action to ensure customer needs are met
Attend product and training sessions
Develop superior product knowledge and assist customers with product application
Other duties and/or projects as assigned

Requirements

Minimum of five years of industrial inside sales experience. College degree is helpful, not necessary
Proven history of meeting sales goals and growing sales
Technical experience and aptitude
Experience in working and partnering with an outside sales team
Ability to learn and retain Baldwin Supply Company product and process knowledge
Excellent communication skills, including written, interpersonal and listening
Capable of analyzing issues and developing solutions
Problem solving and analytical ability
Ability to be creative and innovative
Confidence and professionalism in representing the Company
Willingness to be a team player
Ability to complete a successful criminal background check and drug test

What Baldwin Supply Company offers:

An established, successful company with a 100 + year-old history
A work environment that promotes a team and family spirit that fosters camaraderie throughout the company
A competitive salary with monthly bonus potential
A comprehensive benefits package including medical, dental, and vision insurance, 401k with a match, life insurance, short and long-term disability, Paid Time Off (PTO), 8 company paid holidays, among other favorable offerings.

Job Type: Full-time

Benefits: