Job Description

Inside Sales Representative

Location: Cincinnati, OH
Employment Type: Full-Time

About KiZAN

We make technology personal!

KiZAN is an Industry leading Microsoft Professional Services and Managed Services Provider supporting Regional, National and Global clients. We personalize technology by sparking passion, fueling purpose, and building connections.

Here at KiZAN, we are one team, we support each other, and take the initiative to solve problems. We are fully committed to the direction chosen and always support our Mission. Being a part of KiZAN means that we win together, we create an inclusive atmosphere where everyone feels accepted, a sense of purpose, and we embrace collaboration.

We seek an enthusiastic Inside Sales Representative to join our small to midsize segment sales team. You will play a crucial role in our success, attracting new clients, maintaining relationships with existing ones, conducting market research, developing business strategies and pitches, managing sales campaigns, and identifying new opportunities. You collaborate with different departments and report to the SMB/SMC Sales Manager. Your role is not just important. It's integral to our team's success, and your contributions will be highly valued.

The ideal candidate should be resourceful, organized, and driven to boost sales, elevate the company's profile, and seek innovative methods to promote our products and services. Experience in sales or marketing is highly preferred. Being responsive and persistent is essential for this role.

This role offers the chance to contribute to our Sales Teams and provides clear career paths within them. At KiZAN, we encourage you to choose the path that best suits your skills and interests and will support you in expanding your knowledge for those roles.

Responsibilities

Develop and leverage relationships internally with KiZAN departments.
Expand and maintain the Microsoft relationships within your assigned territories by setting meetings, attending Teams meetings and in-person events, and providing follow-up activities.
Qualify and manage incoming sales leads from the marketing team and Account Executives.
Proactively contact prospects and be able to evangelize KiZAN solutions and services.
Record and track sales activities in KiZAN Salesforce daily.
Drive sales to new and existing accounts via telephone, email, and marketing campaigns.
Work to get KiZAN on approved vendor lists for customers
Provide backup customer support for Account Executives as needed
Transition prospects to an Account Executive by providing detailed and accurate information.
Attend in-person marketing events as necessary
Utilize research tools and record client data in Salesforce for marketing campaigns
Provide necessary documentation to clients as directed by Account Executives

Minimum Requirements

1 year of sales experience is desired
A bachelor's degree in sales and marketing or computer science is preferred
Experience in using a CRM system
Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
High level of commitment to exceptional customer service and relationship
Ability to travel overnight up to 25%
Ability to travel independently; if by car, a valid driver’s license or reliable method of transportation is required
Authorization to work in the US without sponsorship

Skills and Abilities

Strong written and verbal communication skills
Strong problem-solving, organizational, and interpersonal skills
Ability to work both individually and in a team environment
Self-motivated with the ability to work in a fast-paced and constantly changing environment
Ability to work independently/self-reliant and show initiative with minimum supervision
Ability to quickly learn new technology and apply it appropriately to business situations
Ability to work under pressure; meet strict deadlines
Ability to listen effectively and seek clarification
Excellent written and oral communication skills in English. Must be able to effectively and comfortably communicate with all types of individuals, from the customer technical expert to the customer executive management

EEO/AA Employer

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