Job Description

POSITION SUMMARY

The Sales Representative plays a pivotal role in driving new business and ensuring customer satisfaction by delivering tailored roofing solutions. The Sales Representative is responsible for conducting inspections, providing accurate estimates, and guiding clients through the entire project process. This position requires a solid understanding of roofing systems, strong communication and negotiation skills, and the ability to meet sales targets. By building and maintaining relationships with homeowners, businesses, and insurance adjusters, the Sales Representative directly contributes to the company’s growth and reputation for excellence.

ABOUT THE COMPANY

At QCA Roofing, we provide top-tier residential and commercial roofing services, specializing in roof installations, replacements, storm damage repair, and expert assistance with insurance claims. As we continue to grow, our mission is to deliver exceptional workmanship and unwavering commitment to transforming our clients' homes and facilities into the dream spaces they envision. We are driven by our core values of inspiration, discipline, accountability, and alignment, all of which guide us in helping every team member achieve their personal, professional, and financial goals. Our core values are the foundation of our company and shape our hiring process.

OBJECTIVES

Actively generate new business opportunities through proactive lead generation, including cold calling, networking, customer referrals, etc.
Manage and convert office-generated leads into successful sales, ensuring timely follow-up and client engagement.
Perform thorough inspections to assess conditions and provide accurate evaluations of necessary repairs or replacements.
Prepare detailed and accurate estimates by collecting relevant measurements, specifications, and documentation, ensuring clarity in scope, labor, material, and time requirements.
Present proposals to clients with clear explanations, addressing any concerns while highlighting the benefits and value of the company's services.
Negotiate pricing and terms with customers to secure favorable deals while maintaining profitability and client satisfaction.
Coordinate with insurance adjusters on job sites, facilitating smooth operations and ensuring alignment on project assessments and coverage.
Document projects with comprehensive photographic records, from inspection to project completion, ensuring transparency and thorough communication with clients.
Manage paperwork and payments efficiently, ensuring all documentation is handled accurately and on time.
Maintain regular communication with clients throughout the project, providing updates on project status, timelines, costs, and material selections.
Build and nurture long-term client relationships, offering ongoing support and follow-up after project completion to ensure client satisfaction and future business.
Collaborate with office and field teams, ensuring seamless project coordination and addressing any challenges that arise during the project lifecycle.
Meet or exceed sales targets consistently, contributing to the overall growth and success of the business.
Promote the company's products and services through presentations, sales calls, and participation in trade shows, enhancing brand visibility and sales opportunities.
Stay informed on industry trends by attending workshops, reviewing technical publications, and networking with professionals to maintain expertise in roofing products and solutions.
Perform other related duties as assigned.

COMPETENCIES

Ability to source and manage leads through proactive methods and self-initiative.
Understanding of roofing systems, materials, and installation practices to provide accurate assessments and solutions.
Strong ability to close deals, negotiate terms, and achieve favorable outcomes for both the company and clients.
Skilled in building rapport and maintaining long-term relationships with clients to encourage repeat business.
Ability to assess complex issues and provide solutions that meet client needs while aligning with company goals.
Precise in preparing estimates, documentation, and project records to avoid errors and miscommunications.
Excellent verbal and written communication skills for interacting with clients, colleagues, and vendors.
Ability to prioritize tasks effectively, ensuring timely completion of inspections, estimates, and project follow-ups.
Strong team player who can work closely with office and field teams to deliver seamless project outcomes.
Comfortable presenting estimates, proposals, and services to clients in a clear and persuasive manner.
Ability to adjust to changing client demands or project scope with a solution-focused approach.
Familiarity with CRM software, roofing estimating tools, and basic office software to track leads and manage project data.
Skilled at managing client concerns, resolving issues, and maintaining a positive customer experience.
Effective in handling multiple tasks simultaneously, from lead generation to project closeout, ensuring nothing is overlooked.
Driven to meet sales targets, take initiative, and continuously develop professional skills to contribute to the company’s success.

EDUCATION AND EXPERIENCE

High school diploma or equivalent required.
2+ years of experience in roofing sales required.
Proven track record of meeting or exceeding sales targets in a competitive environment.

PHYSICAL REQUIREMENTS

Ability to stand, walk, and climb ladders or scaffolding for extended periods during roof inspections.
Must be able to lift and carry up to 50 lbs of materials or equipment.
Regular travel to client sites is required, including outdoor work in varying weather conditions.
Must have a valid driver’s license and reliable transportation for fieldwork and client meetings.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

BENEFITS

Base Salary + Uncapped Commission
401k deferral is eligible after 1 year of employment
401k Company match up to 4% eligible after 1 year of service
PTO: Accrual-based, 1hr for every week worked after 90 days
Personal and professional development assistance

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce QCA Roofing, Inc recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

Job Type: Full-time

Pay: $65,000.00 - $140,000.00 per year

Benefits: