Job Description
Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 99 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!
Intro and job overview:
Operations leadership position in Global Shared Services. This key role serves as process owner for the order to cash cycle and leads a team of 30+ individuals covering middle and back-office functions. In this pivotal role, you'll champion a high-quality customer experience, manage risks, and drive improvements in the cash conversion cycle.
- Collaborate with revenue operations, 'deal desk', renewals teams and finance to assure orders are primed for processing and meet all compliance and processing requirements.
- Key member of O2C (opportunity to cash) transformation team. Engage in transformation efforts by identifying enhancements, garnering support, aligning stakeholders, drafting requirements, and overseeing change management.
- Directly oversee management responsible for order management, fulfillment, billing, cash application, and collections, fostering a culture of accountability and excellence.
- Lead, nurture, and mentor a diverse team of 30+ direct and indirect staff and cultivate strong vendor relationships crucial to our financial operations.
- Regularly publish insightful performance dashboards including volumes, accuracy, rework and compliance.
- Build trusting relationships with sales and IT business partners and engage key stakeholders in regular communication. Share insights on business trends, challenges, and opportunities for improvement.
- Develop operational expertise in team to leverage Salesforce.com and NetSuite platforms. Partner with IT to introduce & implement complementary technologies to achieve mission and benefit.
- Ensure an effective compliance and governance process and monitor progress, risks/issues, and barriers and create applicable mitigation strategies.
What we are looking for:
- Bachelor's Degree in Finance, Accounting, Economics, or related field (Equivalent work experience will be accepted in place of the education requirement)
- 10+ years of management and leadership experience, including several years in a Shared Services leadership role
- Strong customer service orientation with excellent oral and written communication skills, including the ability to communicate technical or financial information to a non-technical audience.
- Demonstrated track record of successfully leading for growth and change.
- Minimal Travel is required.
- Lean Six Sigma Certification or experience is a plus.
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It is a requirement for all roles at Precisely to adhere to applicable data privacy and security laws, rules, regulations, and company policies. For more information about Precisely's privacy practices, please see our Privacy Notice: https://www.precisely.com/legal/privacy-notice.
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