Enterprise Salesforce Solutions Architect - Systems Architect

Job Details

Working Title: Enterprise Salesforce Solutions Architect
Job Class: Systems Architect
Agency: Minnesota IT Services

• Job ID: 81914
• Location: St. Paul
• Telework Eligible: Yes #LI-Hybrid
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 11/23/2024
• Closing Date: 12/09/2024
• Hiring Agency/Seniority Unit: Minnesota IT Services / MNIT Services - MAPE
• Division/Unit: Department of Human Services (DHS)
• Work Shift/Work Hours: Day
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $42.07 - $71.79 / hourly; $87,842 - $149,897 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Professional
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

• Leadership & Strategy: Proactively and holistically lead and support enterprise architecture (EA) activities. Guide the development of technology solutions that align with business goals, objectives, and architectural standards.
• Comprehensive Solution Management: Oversee a diverse portfolio of projects, systems (including applications, technologies, processes, and information), shared infrastructure services, and shared application services.
• Business Alignment: Understand and integrate business capabilities, value-streams, and processes to ensure that technology solutions meet business needs.
• Architectural Governance: Create deliverables that manage the organization's portfolio of "to be" and "as is" solutions, ensuring compliance with architectural governance and standards.
• Technical Guidance: Provide expert advice to MNIT Services, DHS, and MNsure management on technical and architectural decisions. Offer technical guidance to development staff.
• Systems Support: Perform a wide range of systems software support activities to support various application and system components.

• Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Qualifications

Minimum Qualifications

Experience must include the following:

• Leading strategic enterprise project and securely designing and implementing large scale enterprise systems.
• Public and private cloud infrastructure and services, including design, building, and integrating systems.
• Applied expertise with architecting, designing, and implementing large scale enterprise systems using Java/J2EE or other similar object-oriented programming language technologies.
• Experience architecting solutions using CRM platforms such as Salesforce.
• Knowledge of architect standards and conventions, such as TOGAF, ISO/IEC, Zachman, Federal Enterprise Architecture, Datawarehouse Architecture, etc.
• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
• Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Knowledge of Department of Human Services, Office of Inspector General systems, processes, and data models.
• Seven (7) or more years in a progressive Enterprise Systems Lead role, including prior experience in designing Infrastructure services hybrid clouds, along with providing technical architecture standards programs.
• Experience developing architecture blueprints, strategies, and roadmaps and leading architecture governance committees, teams.
• Knowledge of various back-end development languages (e.g., .NET, Java, Go, Python), knowledge of various integration technologies (e.g., IBM ACE, Active VOS, MuleSoft, Apache Kafka, etc.), knowledge of CRM systems such as Salesforce, and knowledge of various database technologies (e.g., MySQL, MongoDB, Oracle, etc.).
• Understanding and knowledge of system development life cycle methodologies (e.g., waterfall, spiral, agile, rapid prototyping, incremental, synchronize and stabilize, DevOps).
• Excellent analytical, planning, organizational, and technical skills, with the ability to work creatively to solve business problems and propose scalable and flexible solutions that meets current and future business needs.
• Design end-to-end Salesforce solutions that meet business needs, ensuring alignment with organizational goals.
• Successfully architected solutions that utilize various Salesforce products (e.g., Sales Cloud, Service Cloud, Experience Cloud, and Public Sector Solution) to drive business results.

Additional Requirements

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Mandie Stevenson at mandie.stevenson@state.mn.us.

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Mandie Stevenson at mandie.stevenson@state.mn.us.

• Meet all Minimum Qualifications identified in this posting.
• Meet all of the RSV criteria.
• Submit a copy of your DD-214 form by the closing date to: MNIT.Recruitment@state.mn.us.

• Meet service requirements and have a verified service-connected disability rating of at least 30%.
• Provide qualifying documentation verifying the disability.
• Meet all Minimum Qualifications identified in this posting.
• You must submit all documentation by the closing date to: MNIT.Recruitment@state.mn.us.

• Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in a Systems Architect position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
• Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

About Minnesota IT Services

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.