Job Description

Triware Technologies is seeking a dynamic and results-driven Account Manager to join our team! As an Account Manager, you will play a key role in fostering strong client relationships, driving revenue growth, and ensuring the successful delivery of quality IT solutions.

Triware is:

A recognized leader in the IT sector in Newfoundland and Labrador for over 33 years.
Constantly growing and learning with the dynamic technology industry.
Supporting a wide range of established clients.
Working with a vendor list that includes best-of-breed technology solutions.
Dedicated to diversity and inclusion.
Committed to providing a healthy and supportive work environment.
Socially conscious and committed to giving back to our community.

What You Will do:

Own and oversee all aspects of the client account, with a primary focus on understanding the client’s business needs and goals to deliver value through IT products and services.
Serve as the lead point of contact for all client account management matters and facilitate contact for matters outside of account management (e.g. technical support, advisory services).
Build, maintain, and manage strong, long-lasting business and client relationships.
Develop trusted advisor relationships for client accounts with key stakeholders and executive sponsors.
Work in collaboration to identify solutions for, and proactively manage, client IT environments.
Maintain an in-depth understanding of technology products and business solutions.
Develop new business with existing and new clients to meet sales quotas.
Provide input on client needs, problems, interests, and potential for new products and services.
Forecast, track, and report on key account metrics (e.g. quarterly sales results, annual forecasts, account status).
Assist with challenging client requests or issue escalations as needed.

What You Bring:

Post secondary education in Business Administration, Sales, Information Technology, or related field.
Proven work experience in roles such as Account Manager, Sales Representative, or similar.
Strong understanding of information technology solutions and trends.
Demonstrated ability to deliver client-focused solutions and provide excellent customer service across all levels of an organization.
Previous experience in a technical advisory role will be considered an asset.
Effective relationship management skills with openness to feedback.
Exceptional selling, negotiation, interpersonal, and communication skills.
Proficiency in creating and delivering tailored presentations.
Ability to thrive in a fast-paced environment with minimal supervision.
Strong planning, organizational, time management, and critical thinking skills.
Analytical approach to problem-solving and decision-making.

What we Offer:

Competitive Salary
Health and Dental Plan
RRSP Contributions
Opportunities for Professional Growth
Flexible Working Environment

Triware Technologies Inc. | triware.ca

We embrace diversity. Individuals that represent a variety of backgrounds, perspectives, and skills are encouraged to apply. We thank all applicants for their interest, however; only those candidates being considered for an interview will be contacted. Applicants considered for the position will be subject to a background check. This opportunity is only available for candidates legally entitled to work in Canada.

Job Type: Full-time

Benefits: