Job Description

Join our esteemed consulting and sales firm, recognized for our unwavering commitment to excellence in customer service. We surpass standard business practices and thrive on delivering the most memorable client experiences. We’re not just looking to fill any job opening, we are looking for a strategic partner to fill our Account Representative role. We provide a unique environment for all of our Account Representatives where you are challenged, you can utilize your talents to make a positive impression, and any ideas to improve the customer experience are encouraged.

We envision creating the most remarkable customer experiences from the moment we engage a customer and for decades following. Regardless, if you’ve never worked in sales or account management, you’ve undoubtedly been a customer. So, the most straightforward message is for our Account Representative to serve our clients the way they want to be served as a customer. Our Account Representatives do a remarkable job at closing sales, upselling services, creating a brand story, and most importantly putting the customers needs first. Suppose you consider yourself a team player, solutions-driven, a strong communicator, and have a heart and mind for service. Don't miss this opportunity to be part of a forward-thinking team dedicated to delivering unparalleled customer experiences. Take the next step in your professional journey and apply now to join our team as an Account Representative.

As an Account Representative, You will:

Provide product and service information to customers by answering questions and offering assistance
Offer tailored solutions to customers that exceed their needs by actively listening to their needs and concerns
Obtain a comprehensive knowledge of our services, products, and sales promotions by attending company meetings and client webinars
Outperform standards and expectations with a positive attitude, friendly demeanor, and rigorous determination
Become efficient in utilizing client-provided technology devices to assist in providing efficient customer service
Engage in meetings with the Account Representative team meetings to drive sales margins and improve the customer experience
Comply with company policies and guidelines when interacting with customers and inputting confidential customer information
Initiate contact with customers, authorized third parties, and vendors to generate sales accounts
Keep up-to-date records of customer interactions and sales transactions

We are looking for an Account Representative who has:

Experience in account management, customer service, customer support, sales, or client facing
An education minimum of High School Diploma or equivalency
Proactive and efficient time management skills
Ability to thrive under pressure, execute critiques with ease, and manage multiple tasks simultaneously
Problem solving, analytical, and practical judgment skills when handling adverse situations
Ability to negotiate effectively, close sales, and apply effective questioning and listening skills
Friendly and professional demeanor, both within the office working with management and other Client Ambassadors, and when conversing with customers

Job Type: Full-time

Pay: $45,000.00 - $57,000.00 per year

Benefits: