Job Description

Job Description

Job Title: Product Marketing Manager, ecommerce

Department: Sales

FLSA Job Status: Salary

Location: Total Valve Systems

Job Description:

We are seeking an internet savvy sales professional who is an expert in online sales strategies and well-versed with the various platforms used to conduct digital sales. Our ideal candidate would be a results-driven individual who is comfortable in an internet driven sales environment, you will help develop, implement and administer our e-commerce platform. You will also respond to sales leads and information requests generated through our company website. You will take care of your customers through the entire process - including future follow-up and referrals.

The individual in this role is responsible for selling company products and services using ecommerce and our well-established online platforms. Coordinates in-house order-filling activity and processing and shipping orders to achieve the Company's objective of excellent customer service. Sales experience in a similar environment and expertise with internet lead generation would be highly advantageous.

Qualifications:

Familiarity with Client Relationship Management (CRM) Software.
3-5 years of proven internet marketing and sales experience in a manufacturing industry or related field.
Experience with SEO/SEM, digital marketing and targeted outreach campaigns.

Responsibilities:

Develop effective and high return digital campaigns.
Strong work ethic and high integrity to deliver the best customer experience possible.
Monitor and respond to all Internet leads (referral services and website).
Develop and Maintain client prospecting file upon lead receipt.
Quote pricing and inventory availability.
Strong consultative sales skills, relationship building, external and internal customer satisfaction management.
Strong understanding of internet advertising technologies.
Set customer appointments.
Meet and greet prospects (by appointment) and present and demonstrate inventory.
Understand and implement our existing sales process.
Generate revenue by promoting sales of new and existing products.
Assists customers with sales of products and/or services, and responds to questions regarding parts, pricing, services, etc.
Promotion and research of products to be uploaded on the internet website.
Provide ongoing customer service on existing orders, quantities and shipping data.
Inform the customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
Observe and maintain inventory levels for stocking and restocking purposes.
Advise customer on substitution or modification of part when part requested is not available.
Assumes other duties as assigned.