Senior Analyst, Commercial Quality Assurance

The Core Responsibilities!

• Review and analyze mortgage applications, corporate documentation, credit reports, income/employment documentation and funding documentation to determine accuracy and completeness.
• Must have the ability to read and understand the Credit Risk Analysis performed by the business prior to completing a thorough review and substantiating observations.
• Sound understanding of different product-types within commercial lending and the different process’ that surround each product; such as small commercial mortgages, large commercial loans and mortgages, CMHC Insured product and Third Party Serviced loans and mortgages.
• Have the ability to visualize, articulate, conceptualize or solve both complex and uncomplicated documents and/or problems by making decisions that are sensible given the available information and resources.
• Review data accuracy to ensure the information is consistently and routinely applied to the Company’s internal system.
• Analyze and validate all reported observations and provide detailed and accurate documentation to substantiate findings.
• Ensure that all accounts suspected of containing fraud are accurately recorded on Sherlock and perform risk assessments on a broader scale, when identified.
• Assist in the identification of new and evolving fraud trends or systematic patterns.
• Timely escalate any evidence of fraud examined through detailed review which may impact other areas of the business.
• Perform WorldCheck1 searches for the Commercial business and provide appropriate turnaround of time-sensitive requests, monitor outstanding searches and responsible for closing each search.
• Periodic review and signing of Single Family Residential (Renewal) post-funding cheques.
• Ensure that all required documentation including proof of results and sign-off for the issue and/or procedural change, in all review capacities, is readily available for internal and/or external audit review.
• Provide support to the front-line business for any new initiatives that may directly affect the review process or business unit objectives.
• Provide excellent customer service to other departments through professional written and verbal communication.

Let's Talk About You!

• A minimum of five years’ experience in a Canadian financial institution.
• A minimum of two years in a related role pertaining to quality control/quality assurance and fraud investigation.
• Understanding of mortgage/credit origination processes and controls.
• Good working knowledge of MS Office (primarily Word and Excel).
• Excellent organizational skills and ability to complete responsibilities in a busy and time sensitive environment.
• Strong analytical skills.
• Strong verbal and written communication skills.
• Attention to detail and an ability to identify potential problems within files.
• Self-motivated.
• Strong interpersonal skills.
• Work effectively in a team setting to accomplish goals and complete tasks.