Job Description

A note for you!

We know that searching for your next opportunity is exhausting and that at times, you aren’t sure if you’d be a good fit. We don’t want these to get in the way of meeting you, so apply anyway – we’d love to hear from you!

What we’re looking for

Logistics Account Representative | Propak Division
Hybrid role with 2 days working from home and 3 days in our downtown Orlando office.

Compensation

$40k to $50k base annual salary + uncapped monthly commission

At PLA, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living up to our value of integrity, conveying transparency, and doing the right thing.

About the Propak Division

Propak Supply Chain Services, a member of the PLA Family of Companies, is a leading provider of comprehensive supply chain services, revolutionizing the way businesses manage their supply chains. With our expertise and state-of-the-art facilities, we ensure efficient and seamless operations from start to finish.

Role overview & responsibilities

Reporting to the Logistics Account Manager, the Logistics Account Representative is responsible for executing freight and delivering best-in-class customer experience for key accounts. They develop deep customer relationships and actively advise clients on strategies or new offerings to generate profitable growth. As a subject-matter expert on the daily operations and needs of assigned accounts, they source, price, and execute all freight opportunities for those accounts.

Develop and maintain strong customer and carrier relationships.
Be knowledgeable of all current service offerings and be able to communicate them to existing customers.
Participate in bid opportunities, both tactical and strategic (RFP process).
Negotiate pricing with both customers and carriers to generate profitable business opportunities.
Execute all daily freight opportunities for assigned accounts or territories.
Utilize market intelligence tools to advise clients and meet their daily transportation needs.
Coordinate, schedule, and execute shipments in Transportation Management System.
Track and trace shipments to ensure on-time pickup and delivery.
Proactively communicate and solve service issues to internal and external stakeholders.

What you'll need

At least 1 year of experience in customer service, 3PL Sales, operations, or account management.
Ability to develop and maintain strong internal and external relationships.
Associate degree in transportation, logistics, or business preferred.
Any combination of education and experience will be considered.

Our Benefits

Health, dental, & vision insurance
Multiple voluntary insurance options
Vacation & sick days + company holidays
401(k) with up to a 4% company match
Tuition reimbursement and much, much more!

Our story…so far

Founded in 1989 and headquartered in Dallas, Texas, PLA is a national supply chain solutions provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services, and Freight Brokerage & Transportation Management Services, handling over 115 million pallets per year for over 1,500 customers. Now one of the largest pallet manufacturing and recycling companies in the United States, PLA has over 76 facilities, employing upwards of 3500 employees across 23 states, and is still looking for opportunities for growth, both organically and through acquisition.

PLA and its Family of Companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you need assistance or accommodation during the application process because of a disability, it is available upon request by contacting Hiring@Propak.com. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits: