Account Executive, Group Sales

About the Memphis Redbirds:

The Memphis Redbirds, Triple-A affiliate of the St. Louis Cardinals, deliver top-tier baseball and unforgettable fan experiences at AutoZone Park. With multiple championships and a strong community focus, the Redbirds are a centerpiece of Memphis sports. The Memphis Redbirds are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment.

Position Overview:

The Redbirds are seeking an enthusiastic, driven, and energetic person to join our dynamic ticket sales staff who will be responsible for driving revenue by selling season tickets & mini-plans for the Memphis Redbirds.

Job Description/Duties and Responsibilities:

• Responsible for, but not limited to, the sales and renewals of Groups, Suites and Hospitality Sales
• Meet and exceed established weekly, monthly, and annual sales goals for Group Tickets
• Establish strong relationships with Group Leaders, ensuring a high level of customer satisfaction and loyalty.
• Represent the team at community and sporting events to enhance visibility and engagement.
• Account Executives will be expected to self-prospect and fill their pipelines with self-prospected leads.
• Input data and maintain current data within the CRM system to grow established relationships and generate new leads.
• Provide a superior level of customer service to existing and new business clients. You should under promise and over deliver to fulfill the best experience possible in the ballpark leading to high renewal rates.
• Create and contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
• Other duties as assigned include but are not limited to, being on-call to pull tarp and set-up Saturday/holiday fireworks and work other events at AutoZone Park as necessary.

Qualifications:

• 1-2 years of experience in ticket, group, season, suite, or sponsorship sales; sports and entertainment industry experience preferred.
• Bachelors degree in Sports Management, Business or related field preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays as necessary
• Strong work ethic, team-oriented attitude, and enthusiasm for contributing to the success of the department and team.
• A Working knowledge of ticketing systems, PowerPoint, and CRM systems is preferred.
• Strong organizational and time management skills; ability to multitask.
• Ability to work independently and as part of a team.