The Business Development Manager is a consultant and subject matter expert who works with the C.H. Robinson sales organization on the generation of new business and retention of existing business related to our LTL service line. This role works with and builds relationships with multiple groups internal to C.H. Robinson, including, but not limited to sales, account management, the office network, Regional Sales Directors, Customer Shared Services, and the executive team to generate leads and support the sales process for large or complex opportunities. Additionally, the Business Development Manager leads and/or participates in strategic account discussions, contract and pricing strategy directly with the office network and/or the customer directly.

Responsibilities:

Business Development

• Diagnoses opportunities qualifies leads & develops business
• Develops business by selling and closing opportunities in partnership with the office network
• Markets respective mode/service to sales and account management teams through ongoing education
• Drives growth and creates demand for the mode/service, which helps to ensure their respective region has a robust pipeline of customer opportunities
• Seeks to understand the underlying challenges of the opportunity and design solutions that address the customer’s short and long-term needs.
• Designs and implements solutions for mode/service products and services. This includes partnering with internal pricing teams and being a liaison between the mode/service and network to create pricing models and strategies
• Refines marketing strategy for respective mode/service regularly based on network feedback and external market trends

Consultation/Customer Service

• Builds trusting relationships by acting as an ambassador of the mode/service to the network, in addition to external customers and suppliers

• Collaborates with management to proactively identify and/or resolve issues in a timely manner

• Provides industry feedback to the network on trends, pressures, and competitive evaluation of key competitors in the marketplace

• Educates and consults with the sales and account management teams on the market factors that impact pricing for the mode/service

• Educates the network on service line initiatives, vision and strategies

• Demonstrates or develops product and service capabilities and addresses detailed functional and technical questions

• Responds to network inquiries on topics related to the industry, market trends and competitive intelligence for the mode/service

• Understands how to leverage departments within the mode/service they support, other modal teams, and Customer Shared Services teams

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

• Bachelor’s degree from an accredited college or university

• 4+ years previous sales, operations and/or account management experience

• Ability to travel 25-40% internationally

Preferred Qualifications:

• Technical proficiency in MS Office

• Proven ability to create and sell comprehensive solutions and service packages to all buying influences

• Demonstrated influencing, negotiation, collaboration, communication and presentation skills

• Proven track record of delivering measurable financial results through sales or account management solutions

• Strong strategic orientation, relationship building, negotiation skills and business acumen

• Strong technical understanding of C.H. Robinson, modes and services, and systems

• Proven ability to develop proposal presentations in Word or PowerPoint

• Proven examples of using Excel for analysis and modeling

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.