Sales Operations Coordinator

Job Description

Start Date: Immediate Availability Required

Are you an independent, self-motivated professional who thrives in a focused, quiet environment? BH Environmental is seeking a Sales Operations Coordinator to handle essential operations and sales tasks while ensuring a seamless client experience.

This role is perfect for someone who enjoys working autonomously, takes initiative, and is skilled at converting leads into inspections—and inspections into closed jobs. You’ll play a vital part in maintaining our business flow and delivering top-notch customer service.

About BH Environmental

We are a science-based mold remediation company committed to improving indoor quality of life using cutting-edge, natural, and safe technologies. Our passion lies in providing honest, transparent, and exceptional customer service.

We also value our team’s well-being. That’s why we offer:

• 19 Paid Resting Days (7 Vacation, 6 Jewish Holidays, 6 American Holidays)
• 6 Sick Days (3 above the California standard)
• Annual Summer Party, End-of-Year Gatherings, and Holiday Gifts

We foster a culture of independence, trust, and work-life balance, ensuring every team member feels supported and valued.

Role & Responsibilities

Operations Coordination

• Perform necessary office tasks as needed to support the Owner and team.
• Answer inbound calls, providing exceptional customer service.
• Manage daily schedules: plan and confirm inspections, jobs, meetings, and events.
• Oversee inventory and supplies, including tracking equipment in the field and warehouse.
• Enter data into CRM and other platforms (new client details, job photos, etc.).
• Coordinate with field teams and vendors to ensure smooth execution of inspections and jobs.
• Process invoices, approve payments, and verify expense reimbursements.
• Assist with social media and marketing outreach using Canva and other tools.
• Prepare and send samples to the lab, ensuring proper handling and documentation.

Sales Administration

• Convert leads into inspections.
• Write proposals and follow up with clients to review estimates and close sales.
• Collect payments and ensure accurate, timely billing.
• Follow up post-service to gather reviews (Google, Yelp, etc.).

Marketing & Social Media

• Manage and execute email blast campaigns: design posts and send them out at set times.
• Create and schedule posts for social media platforms to build brand awareness.
• Collaborate with the Owner on marketing campaigns and promotions.
• Track social media performance and suggest improvements.
• Ensure the company’s online presence (e.g., website, social media) reflects professionalism and is easily accessible.

What We’re Looking For

Skills & Experience

• Proven background in Office Management, Sales, and Customer Service.
• Ability to work independently in a solo-office environment and stay motivated.
• Strong sales skills, including the ability to guide leads through the sales process and close jobs.
• Experience with CRM systems, Google Suite (Docs, Sheets, Calendar), and Dropbox.
• Familiarity with Canva for marketing tasks is a plus.
• Excellent organizational, analytical, and multitasking abilities.

Personal Attributes

• Brings a positive attitude to the workplace.
• Self-starter with a strong work ethic and the ability to work autonomously.
• Team player with a problem-solving mindset and a positive attitude.
• Excellent written and verbal communication skills.
• Strong attention to detail and the ability to prioritize effectively.

Requirements

• Own an iOS device for business communication.

Compensation

• Salary: $25–$30/hour (commensurate with experience)
• Schedule: Full-time, 40 hours/week

Join Us and Make a Difference
At BH Environmental, we don’t just remediate mold; we help our clients breathe easier and live better. If you’re passionate about providing exceptional service, working independently, and driving business growth, we’d love to hear from you.

Apply now to start your journey with BH Environmental!

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• This role requires working independently in a solo-office environment. How do you stay motivated and productive without direct supervision?
• How do you prioritize tasks when faced with competing deadlines across operations, sales, and marketing?
• In this role, you’ll need to manage data entry, track inventory, and process invoices. Can you give an example of how your attention to detail prevented errors in a previous role?
• How would your colleagues or previous coworkers describe your attitude and energy in the workplace?

Work Location: In person

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