Membership Sales Representative / Front Desk Associate

Job Description

Job Summary

Club Pilates is the nation's largest pilates chain.

Class formats target a wide range of client's needs - from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes.

The Role

The purpose of the Sales Representative /Front Desk Associate is to represent Club Pilates to potential clients, bringing new members in the door at our Westlake Village location. Along with bringing in new members, the Sales Rep also focuses on retaining current members. Pilates fitness background is preferred but not required; candidates with a strong sales management background are also ideal.

Responsibilities and Duties

• Execute sales process of lead generation, follow up, and close

• Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants

• Maintain acceptable level of personal sales production

• Emphasize and enforce objectives of the club as a fitness and wellness provider

• Present available services to current or prospective members

• Book quality appointments to achieve monthly sales quota

• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

• Assumes responsibility for developing selling skills

• Conduct Front Desk duties including customer service case handling, phone calls, day-to-day operational matters.

• Other duties as assigned

Requirements

• Excellent sales, communication, and customer service skills required

• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training

• Ability to learn and use the Club Ready software system

• Ability to stand or sit for up to 8 hours throughout the workday

• Hearing sufficient to understand conversations, both in person and on the telephone

• Must be able to work under pressure and meet tight deadlines

• Must communicate professionally and effectively to clients and colleagues

• Must have excellent public speaking skills

• Must have proficient computer skillsValid drivers' license, proof of insurance, and access to reliable transportation.

• Must have a clean DMV record and successfully pass background check.

• Daily and/or occasional travel may be required.

Benefits

• Competitive compensation

• Free Pilates classes

• Huge opportunities for growth within the studios including additional sales and management positions

Job Type: Full-time or Part-time

Job Types: Full-time, Part-time

Pay: $16.00 - $30.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Employee discount

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Westlake Village, CA 91361: Relocate before starting work (Required)

Work Location: In person

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