Job Description
We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
Job Purpose/Overview
The Diagnostic Sales Associate (DSA) focuses on Business Development by generating leads for the Diagnostic Sales Managers (DSM), and through promotion of Antech’s products and services. The through the development of strong customer relationships. The DSA works closely with Field Marketing to execute marketing programs and add value to clients by promoting useful services. The DSA performs sales calls to resolve client issues, close deals and generate revenue.
Essential Duties and Responsibilities
Daily outbound calling to prospects on target account list to identify customer needs and schedule meetings for Diagnostic Sales Managers on the account team
Update and maintain client records.
Work prospects through the sales process in a systematized, timely matter to support customer needs.
Work closely with sales and marketing management to identify new account or product placement opportunities.
Follow up on all incoming sales and marketing leads in an extremely expedited manner (less than 24 hours) and qualify each prospect accurately, logging all activities and notes in the Salesforce CRM
Engage with the account by sharing appropriate product information and tracking progress of all leads.
Identify and generate new client relationships through outbound calls and researching
Handle orders, support questions, and other inquiries as needed
Set up new accounts and understands the Antech sales process steps
Ability to hit lead and sales goals accurately and honestly
Communicates and collaborates across the sales and marketing team, including all sales roles, customer success, and customer support with a focus on team selling and winning
Conduct customer research and qualifies accounts prior the AM’s first in-person visit
Contact customers to confirm research findings and gain additional information
May be asked to participate in enterprise initiatives, special projects, and other duties as assigned.
Dotted line reporting responsibility to the Insides Sales Manager
Navigates through ambiguous situations in a manner consistent with the Five Principles of Mars and uncompromising integrity.
Education and Experience
Bachelor's degree in Business or relevant field, or equivalent on-the-job experience.
1+ years previous sales experience with a background in telephone, retail sales or customer service preferred
Preference for veterinary industry and/or diagnostics experience
Knowledge, Skills and Abilities
Ability to work collaboratively
Excellent oral and written communication skills
Excellent time management and organizational skills
Team player with the ability to work independently in a fast-paced environment
Highly focused with a strong desire to “hunt” and close new business
Strong phone sales skills, understanding of the sales process, and the ability to make high volume outbound calls to build a prospective client list Drive to achieve goals/targets
Proficiency with Microsoft Office Products including Word, Excel and PowerPoint
Travel
Occasional Travel may be required, up to 20% of the time.
We are a rapidly growing, stable company with excellent advancement opportunity. We offer a great benefits package and associate pet health benefits too! If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you!
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at Antech Careers
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