Job Description

Boniface Hiers Automotive in Melbourne, FL is seeking an ambitious, motivated and energetic professional to join our 5 + Store Autogroup. We are looking for an Internet Sales (BDC) Representatives. If you’re dedicated and goal-oriented, then this is a great opportunity to grow your career in auto sales.

As a BDC Representative, you will be tasked with growing and developing our business and relationships with customers and staff daily! We are looking for energetic, customer-focused BDC Representative who will help us expand and develop our client base! Does this sound like you? Apply now!

Responsibilities and Qualifications Our BDC (Business Development Center) Representatives are responsible for large amounts of inbound/outbound calls and emails daily.

Identify customer needs, provide information on vehicle inventory, research issues and provide solutions or alternatives. Effective communication and a positive attitude are top traits that Top Agents exhibit!

We Offer:

Competitive Pay Plan
Flexible Schedule
Paid Training
401K Plan with company match
Medical Benefits
Paid Vacation
Weekly Commission
Monthly Bonuses
Opportunities for Advancement

Automotive Internet Sales (BDC) Qualifications:

Valid driver’s license, clean driving record and reliable transportation
Excellent interpersonal and communication skills (verbal and written)
Professional appearance and demeanor
1 year BDC experience, preferred
Bilingual is a plus

Automotive Internet Sales (BDC) Responsibilities:

Navigate our CRM tool used to track customer inquiries and take notes of customer records
Gather accurate customer information to create a database for continual follow-up and retention
Answer all calls in a prompt, professional and courteous manner
Manually input inbound phone inquiries in CRM with proper sources and schedule follow-up
E-mail, text and call all new customer inquiries in a timely fashion according to our process
Promptly follow-up on all inquiries and ensure all customers’ questions are answered
Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
Must meet all daily and monthly performance goals; phone up percentages, appointments set percentages, show and sold percentages
Work closely with BDC Managers and other BDC sales personnels
Stay informed about new products, features, accessories, etc. and other benefits to customers
Attend product and sales training as requested
Be able to create and maintain customer relationships Must arrive on time and be prompt to all shifts. Must remember to clock in and out for shifts and all breaks
Appointment setting experience a plus Great communication skills
Team player
Must be able to pass pre-employment screens

Job Type: Full-time

Pay: $50,000.00 - $85,000.00 per year

Benefits: