Job Description

Primary Job Responsibilities:

Assist management team in training of new team members

Leadership of a professional, FUN & positive Team Member and Customer

experience

Must be willing & able to lead a shift in a successful manor ensuring a

positive experience for customers & team members alike.

Must be willing & able to learn functionality and proper care for all

machinery & appliances in the kitchen

Ensure awareness of all allergy/dietary preferences potentially requested by

our customer base.

Performs all Team Member job duties including swirling, prep, and other

tasks to ensure great customer service

Monitor lobby & kitchen cleanliness ensuring floors, walls, windows, and all

other surfaces are always clean & presentable.

Plan, organize, coordinate, and manage ice cream preparation and sales

operations

Be an extension of the General Manager when it comes to the promoting of

Spilled Milk Ice Cream culture.

Greet every customer that walks into the store while inquiring about their

day. This allows for our customers to know right off the bat we care about

them!

Maintain recipes, and portion control.

Assist General & Assistant Manager in ensuring Spilled Milk Ice Cream

product is always delivered up to standard aesthetically & portioned

correctly.

*The above points should not be considered an all-inclusive description of the job or job duties. Team Members in all positions may be asked to perform other duties when needed, during times of co-worker’s absence, or to balance workload(s), retail process and/or retail volume changes

Position Requirements: