Inside Sales Representative-Manufacturing

Onsite Role, 1st Shift, Monday-Friday

Who Are We?

We build products and relationships that last a lifetime! No really, that’s what we do. We are a successful family business with a long-term record of steady growth, and we are determined to accelerate our trajectory. Our diverse team members who speak 22 languages are passionate about their company and their co-workers. Check out our website atwww.strong-hold.com.

We Are Not:

• Fancy-As manufacturers we believe practical, clean facilities are required to make quality products and retain the best team.
• Transactional-We have long-term relationships with our team members and most valuable customers.
• Satisfied-We celebrate achievement, then set our sights on new goals.

Who are we looking for?

Strong Hold is looking for an energetic employee that thrives in a sales environment. This person likes working in a fast pace environment, isn't afraid of cold calling, and loves the thrill of chasing down leads. You also understand the importance of good customer service and being a team player.

In this role you will:

• Conduct cold calls to potential clients or customers, following up on leads, to generate new business opportunities, establish initial contact, and identify potential needs or interests.
• Work with customers addressing their needs by providing accurate quotes, coordinating shipping, responding to inquiries, processing orders and handling missed shipments, as well as addressing any additional customer requirements.
• Field incoming customer calls and answering general questions by providing detailed information and prompt response.
• Enter, update, and maintain CRM information on leads, prospects, and opportunities.
• Travel to trade shows 1-2 times per year.
• Back up other roles on the team, as needed.

Qualifications:

• Excellent communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to multi-task, organize, and prioritize work
• Ability to learn multiple functions associated with the work

Required education and experience:

• Intermediate experience with Microsoft Office, including Excel, Outlook and Teams
• 3-5 years of sales and customer service experience, preferably in a manufacturing environment
• Familiarity with CRM and ERP systems
• Ability to read and interpret basic product drawings and Bill of Materials (BOMs).

Preferred education and experience

• Expert knowledge of Excel
• Bachelor’s degree in business or related field

Next Steps: If you have a team first mindset, a passion for winning, and understand the importance of continuous improvement, then apply today! Qualified candidates will be contacted by our HR team to schedule a phone interview.

Pay Range: $50,000 to $70,000 per year (depending on experience) and potential for quarterly bonuses!

Benefits:

• Annual raises and bonus potential
• Health, dental, vision, telehealth services– all the basics
• Company paid for life insurance, short term & long-term disability.
• 401k retirement
• Paid Time off.