Job Description
Overview
The Ground Up is a fun and challenging place which expects everyone of its employees to be positive, professional, responsible and thoughtful. Salespeople (at every level) are especially responsible for earning customer trust and delivering an exceptional experience. This means they must be bright, hardworking, honest and knowledgeable about our products and how those products could benefit the customer.
We offer challenge, flexibility, the opportunity to sell high quality, environmentally sustainable products and we expect honesty, integrity, effort, personal accountability and above all The Golden Rule: that you treat others as you wish to be treated.
Description
All successful salespeople at The Ground Up share a competitive drive for problem solving and financial success. They naturally seek out client challenges and the rewards which accompany meeting them.
The Outside Sales Representative (II) is a self-starter with a professional attitude who enjoys developing strong business partnerships with the purpose of gaining the client’s trust and delivering value-added products. The role uses a consultative approach to service accounts with the best product options needed for landscaping jobs to dramatically impact the growth of our business.
Essential Duties and Responsibilities:
PROSPECTING, BUSINESS DEVELOPMENT, SALES
- Seek out new business via cold calling, email marketing, canvassing, trade shows, industry events, networking, and social media
- Physically placing/making/initiating 150-200 prospecting calls per week
- Research marketing data from competitors, field intelligence reports, trends, industry organizations, and sales opportunities
- Ability to listen well, ask excellent questions, think quickly “on your feet” and personal commitment or “care” about closing the sale for the customer.
ACCOUNT MANAGEMENT
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Utilize available resources and technology such as CRM tools to track the sales pipeline and account interactions
- Manage a portfolio of wholesale accounts as well as develop new accounts within an assigned territory
MARKETING
- Develop marketing strategies to increase commercialization of TGU packaged products to garden centers and commercial landscape contractors
- Assist with PR opportunities with print media, radio, TV, and national publications, tradeshows, etc.
RELATIONSHIPS
- Cultivate and manage strong relationships with customers via website, phone, email.
CUSTOMER SERVICE, PRODUCT KNOWLEDGE
- Gain product knowledge so as to educate customers regarding our product line and the best products for their needs.
- Assist customers with their questions and needs, either in person, via the phone or through online ordering.
HANDS-ON DUTIES
- Assist, provide product details to walk-in customers in the showroom and yard
- Pull and prepare inventory orders for customer pick up or delivery
- Process POS transactions quickly and accurately, including credit cards, cash, checks, and perform other monetary transactions as needed
REPORTING
- Responsible for communicating with sales and account management team on new account developments
- Run daily reports and balance daily closeout
- Other duties as assigned or needed
Essential Qualifications:
- A HS diploma or GED
- Must have 3 years of current sales experience and proven success.
- Intermediate knowledge of MS Office Suite (Word, Excel, PP, Outlook).
- Reliable transportation, a valid state-issued driver's license, and clean MVR.
- Demonstrated commitment to superior customer service.
- Ability to work well in a team environment, under pressure with minimal supervision.
- Strong sales presentation skills to confidently address any size of audience or setting
- Salespeople at The Ground Up do not follow a traditional eight-hour business day, work above that amount is expected to meet client demands.
Desired Qualifications:
- Knowledge of nursery products such as plants, trees, compost, mulches, stone, pavers, etc.
- Sales experience in a garden center, nursery, landscape or farming context is a plus
- Experience or education in the horticulture, agriculture or related field
- Bachelor’s degree in business, marketing or related a plus
- Previous experience using CRM systems
- Bilingual skills in Spanish and English
Physical Demands:
- Must be able to sit, stand and walk for long periods of time or until the end of the assigned shift
- Must be able to safely and properly lift 15 lbs. or more occasionally throughout the assigned shift with or without assistance
- Must be able to bend/stoop, squat, reach above shoulder height, crouch, balance, and push/pull
- Must be able to use both hands for repetitive actions such as grasping and manipulating
- Specific vision abilities required including close vision, color vision, peripheral vision, depth perception an ability to adjust focus
Work Environment:
- Must be able to work with daily exposure to dust and dirt
- Moderate noise typical of an office setting such as computers, printers, phone, and light customer traffic
Supplemental Pay:
- Commission pay
Benefits:
Medical, Dental & Vision Insurance; Life Insurance; Short & Long Term Disability; 401K and more
The Ground Up - Ceres Environmental is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status. E-Verify: We comply with Federal law by verifying employment eligibility.
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