Games QA Test Lead

Job Description

JOB DESCRIPTION – TEST LEAD (DALLAS)

Reports to: QA Manager

Key Responsibilities:

• Lead various projects
• Supervise and lead a group of QA testers per project
• Validate test requests and set up projects before tests start
• Assign clear tasks to testers
• Manage time and resources to meet project deadlines and requirements
• Manage various bug-tracking databases depending on each project needs
• Validate bug reports from testers and ensure they meet the client and company standards
• Develop and update comprehensive test plans and detailed test cases
• Verify that checklists are understood and diligently followed by the testers
• Participate in the training, motivation and evolution of each tester
• Evaluate tester performance and behaviour at work
• Apply disciplinary measures, when necessary, with the help of Human Resources
• Monitor attendance of testers
• Be the main point of contact with clients and maintain a high level of communication through various tools (Skype, e-mail, phone or any client-preferred tools)
• Escalate urgent or critical problems to management and/or client, depending on the situation
• Identify problems and work on resolving them
• Participate in the evolution of the QA services and strategies
• Create and send detailed test reports to clients
• Create post-mortem on projects if required
• Device management: be responsible for devices used by the team and follow company procedures about getting and returning devices, account management and other rules
• Assist management with any other task, including scoping projects and testing
• Demonstrate the highest standards of professionalism and foster a positive working environment
• Mentor, coach and train testers and future test leads

Skills/Person Specifications:

Requirements:

• 3+ years of Games QA experience completing at least 1 AAA title
• QA experience at all stages of the development cycle
• Experience leading Games QA teams and projects
• Excellent communication skills using spoken and written English
• Knowledge and ease working with QA tools such as bug-tracking databases (i.e. JIRA), test case management software (i.e. TestRail), checklists on MS Excel

Recommended:

• Understanding of Agile workflow and how Games QA fits this methodology
• Experience working for a Games QA Outsourcing company as a Games QA Lead
• Experience working on multiple titles
• Technical knowledge of games consoles and terminology
• Technical knowledge of Windows PCs and Mac devices
• Experience in technical network testing using various diagnostic tools
• Advanced knowledge of Excel (macro, pivot tables, graphs, charts, design)

Competencies:

• High sense of responsibility
• Organized and attentive to details
• Critical thinking and problem solver
• Work well under pressure
• Team player
• Reliable
• Flexibility to work on different projects, tasks and work shifts
• A great communicator to all levels of the team

Job Type: Full-time

Pay: From $1.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Games QA: 3 years (Required)
• Leadership: 1 year (Preferred)

Ability to Commute:

• Richardson, TX 75080 (Required)

Work Location: In person

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