Job Description

Technical Inside Sales Representative

Position Description

QRC Valve Distributors (QRC) is a master distributor of downstream oil & gas valve, actuation, and Engineered product lines.

Our growing business is adding a Technical Inside Sales Representative to support quotations and order management for new and legacy product lines.

Technical Inside Sales Qualifications

2 – 3 Years of Experience in quotations, order management and project management.
Proven history of successfully developing and executing inside sales processes.
Proven knowledge of downstream valve products (gate, globe, check and ball valves) is required.
Basic working knowledge of welding and machining would be beneficial.
Bilingual (French and English) would be a bonus.
Able to effectively manage internal and external customers in a high-pressure environment.
Motivated, energetic, and eager to succeed.
Interface directly with customers and end users.
Very strong work ethic.
Ability to overcome objections in a courteous and professional manner.
Exceptional interpersonal and written communication skills.
Multitasker with ability to juggle multiple, competing priorities in a fast-paced workplace.
Willingness to perform other functions as needed.
Proficient in Microsoft Office and complex ERP systems.

Responsibilities:

Process RFQ’s accurately and within the customer’s requested timeframe.
Enter and manage customer orders.
Develop thorough understanding of all the technical attributes for the products sold by QRC.
Manage third-party requirements to prepare quotes and manage orders.
Learn and fully utilize QRC’s ERP system.
Develop processes to qualify RFQs and to measure success rates.
Align activities with QRC financial metrics, including revenue and margin.
Initiate customer RGA requests.
Provide support as necessary with NCRs.
Documentation creation and retrieval as required.
Support QRC’s culture by contributing to a positive workplace environment and actively promoting employee engagement.
Perform other branch functions as required or assigned by the branch manager.

Job Type: Full-time

Benefits: