Revenue Operations Associate

Rhino’s mission is to make renting easy.

Rhino’s first product eliminates cash security deposits and puts more money back in renters’ pockets. With over $45 billion tied up in security deposits for 110 million renters in the United States alone, it’s time for more options for renters at move-in. Tying up money at one of life’s biggest and most expensive moments just isn’t fair.

So they threw out the antiquated “way of doing things” and built a technology-driven insurance product to help bring renting into the 21st century. With Rhino, millions of renters across the country now have the opportunity to save with their award-winning deposit insurance. Rhino has already saved billions of dollars for renters and is trusted in over 3 million homes nationwide.

The Associate, Revenue Operations will report to the Manager, Revenue Operations and have an immediate impact streamlining strategic initiatives, overseeing project management, and communicating objectives between departments. This role will focus on high priority special projects, providing additional organizational and administrative support to the Revenue Leadership team as needed.

In this role you will:

• Oversee daily operations, owning an array of responsibilities such as:
  • Developing and optimizing the RevOps tech stack (Salesforce, Hubspot, Drift, Gong, etc.);
  • Facilitating strategic projects that align with the organization’s GTM initiatives, in addition to identifying and reporting on their KPIs;
  • Delivering data-driven recommendations for product roadmaps and process improvements based on observed gaps across the partner experience.

• Provide additional support in managing relationships with some of Rhino’s most strategic partners by:
  • Becoming a subject matter expert in all things Rhino Leasing Integration;
  • Answering basic product and experience support questions;
  • Drafting internal and external status updates on relevant partner projects.
• Help ideate and implement new operational and product adoption strategies in collaboration with the Revenue Leadership team:
  • Monitoring GTM progress and translating learnings into sales and marketing tactics, both near-term and long-term;
  • Gathering partner feedback and drafting internal recommendations for the broader product roadmap and team operations.

We’re ideally seeking:

• Exceptionally strong verbal and written communication skills with experience in copywriting and/or planning and distributing external communications;
• Previous project and relationship management experience, such as: coordinating and engaging stakeholders, customers, and vendors; driving cross-functional initiatives with flexibility and a commitment to quality;
• Enthusiasm for navigating dynamic environments and proactively tackling ambiguous challenges; a knack for balancing speed of execution vs. fidelity and perfection!

Benefits:

Base Salary Range: $65,000 - $80,000

Rhino has partnered with a number of compensation benchmarking tools to determine competitive and fair market pay bands for our size and stage. Our goal is to ensure each employee is paid equitably and competitively while also maintaining a consistent and standardized methodology.

Individual pay decisions are based on a number of factors including qualifications for the role, experience level and balancing internal equity relative to other Rhinos.

Base salary is just one part of our Total Rewards Package here at Rhino. In connection with this position, we also offer:

• Competitive cash compensation package including base salary, performance bonus, and other financial perks
• Medical, Dental, and Vision coverage (90% employer contribution) - eligible from your start date
• Unlimited PTO Policy
• Generous Paid Parental Leave
• Stock option plan to give our employees a direct stake in Rhino’s success
• Remote-first work culture with opportunities to collaborate as a team in person
• Opportunities to participate in ongoing diversity, inclusion and equity programming
• 401(k), HSA, Life & Disability Insurance Coverage ($0 employee contribution for additional insurances)
• Monthly lifestyle stipend to fit your needs (meals, wellness, co-working)