Account Executive (SaaS & Crew Travel)

Account Executive, Eastern US

About the Role
LodgeLink’s Commercial team has a full-time position for an Account Executive (our title internally is Business Development Manager), with a focus on the Eastern US market. This role is remote from anywhere in the Eastern area of the US.

LodgeLink, a Black Diamond Group Company, is a tech company that delivers efficiency and cost control for complex workforce travel. We offer an end-to-end crew travel management solution, from accommodation to transportation. We are the fastest growing ecosystem of hotels and lodges in North America. Learn more: www.lodgelink.com

The Account Executive reports to the Sales Manager, US and is a key contributor in expanding LodgeLink’s presence in the Eastern US. As a trailblazer, the Account Executive will build and manage relationships with new customers and play a key role in developing commercial strategies for the Eastern US market. They will be expected to meet established sales targets to increase market share for LodgeLink.

The ideal candidate will have proven experience in selling corporate crew travel (accommodations, Travel Management), or other services to the industries we focus on listed below. They should be driven and passionate, with the ability to learn and demonstrate the value of LodgeLink’s technology and related services to our customers.

The industries we serve include Oil & Gas/Energy, Telecom, Rail, Mining, Construction, Emergency Response, Disaster Recovery, Forestry, Government/Education, and Transportation, among others.

Duties and Responsibilities:

New Sales Generation

• Proactively seek and solicit new business opportunities to grow the LodgeLink platform
• Proactively research leads and conduct discovery calls to identify customer pain points and assess size of opportunities and likelihood of success
• Work with Customer Success and Marketing team members to tailor presentations towards needs of potential customers
• Conduct cold calls and initial introductory calls independently
• Conduct discovery calls and product demonstrations either independently or in collaboration with Customer Success member of your team (internal product experts)
• Document all leads and opportunities in SalesForce
• Participate in events such as seminars, trade shows and other marketing events.

Account Management

• Develop and retain strong relationships with clients within assigned accounts, as determined through the Sales Commission Plan
• Follow-up with existing customers to ensure satisfaction and increase share of their travel spend and/or re-engage accounts that have gone dormant
• Keep abreast of industry trends, and product development requests from current/prospective customers and report back to the team
• Communicate any unique customer requests with members of account management team (Customer Success, Customer Service and Billing Administration)
• Follow-up on collection of payments with client base, as required
• Travel as required
• Other duties, initiatives and projects as may be assigned from time to time

Qualifications:

• 3-5 years outside sales (business development, account executive) experience
• Passionate and results focused with the ability to work in a growing and dynamic environment
• Demonstrated experience in new customer acquisition is required
• Ability to learn and become a technology expert (LodgeLink.com) and demonstrate LodgeLink.com’s powerful online solutions to fulfill corporate accommodations needs and add value to prospective customers
• Proven ability to quickly build rapport and develop long-term productive relationships
• Excellent listening and discovery skills combined with strong communication skills and ability to overcome objections
• Experience in workforce accommodation, hospitality, or business travel is an asset
• Experience in software or technology sales is an asset
• Time management and planning skills
• Proficiency in MS Office and Salesforce

About LodgeLink

LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better.

United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all.

At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.

LodgeLink Total Rewards | Caring for our team is a priority, and we’re pleased to provide these benefits:

• Building a diverse and inclusive team, supporting career growth and development.
• Competitive base salaries.
• Share Appreciation Rights program for salaried employees.
• Paid vacation days and sick days.
• An employee charitable donation program.
• Hotel and travel discounts.

• Comprehensive options for benefits, with cost-sharing between the company and the employee. 401K Matching program.

LodgeLink is a Black Diamond Group company. Learn more: www.lodgelink.com

Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more: www.blackdiamondgroup.com

We are an Equal Opportunity Employer
Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: LodgeLink

#atlanta

#jacksonville

#charlotte

#raleigh

#richmond

#orlando

#tampa