Job Description

COMPANY PROFILE

Greentech Renewables is a positive, friendly, and empowering workplace environment. Our team is made up of hardworking, fun, communicative solar professionals. We provide dedicated product and industry training to our employees to assist in developing their skill sets while investing in their long-term success. Our team culture is important to us – come join a wonderful group!

Greentech is part of a larger family-owned company that has a history of success in distribution since 1957. As the nation’s leading solar equipment distributor, we offer an extensive on-site inventory featuring products from the solar and electrical industry’s top manufacturers. With over 80 solar distribution centers nationwide and through our unique business model, we’re able to provide solar industry customers with the tools to design, finance, sell, and install solar PV and energy storage solutions in an efficient, cost-effective manner. The company’s core values of service, integrity, and reliability shape the way we do business but our true success stems from our people.

RESPONSIBILITIES:

Wait on customers arriving at the counter and help in the warehouse whenever possible.
Handle counter inquiries including customers on account/COD/credit card and cash sales.
File records in the appropriate files, such as:

1. Customer file

2. Driver Delivery Record file

3. Back Order and Special-Order file

4. Will Call file

Photocopying
Answer telephones

ESSENTIAL JOB FUNCTIONS:

Understanding of basic math skills of addition, subtraction, multiplication, and division.
Ability to work entire shift on concrete or another hard floor surface.
Ability to work entire shift in extreme heat or cold.
Ability to manually lift heavy boxes (minimum of 70 lbs.) of stock from shelves in warehouse, including reaching, lifting overhead, stooping down, crouching and climbing ladders.
Ability to pull stock from, and to stock, conduit racks in warehouse or yard.
Ability to safely operate materials handling equipment (forklift, pallet jacks, etc.) and wire measuring equipment.
Ability to research Credit Memos.
Ability to create Sales Registers and Cash Sale Receipts, manual or computer generated.
Ability to photocopy
Ability to accurately handle cash and cash transactions daily.
Ability to operate ten-key calculator.
Ability to write letters and numbers legibly.
Math skills that include calculating percentages, decimals (.1, .01. .001) and discount multipliers.
Extensive knowledge of electrical products and their functions.
Ability to answer telephones and provide courteous, prompt and efficient service to customers.
Ability to send and receive faxes.
Possess a basic knowledge of computers and Internet (vendor websites).
Ability to comprehend, read, and to communicate the English language orally and in writing.

SPECIFIC JOB DUTIES:

Wait on customers who pick up merchandise, both charge and cash/credit card sales, and maintain will-call hold section.
Create Sales Register and provide the customer with the product. Pull material off shelf. Fill the order.
Make sure customer signs and dates Sales Register.
Enter “Shipping Date” on Sales Register.
Forward Sales Registers to office periodically throughout the day.
Create or write manual Cash Sale Receipt for cash customer and fill the order.
Make change when necessary. Enter amount received in “Cash Received” block on manual Cash Sale Receipt.
Endorse check when necessary. Put check ABA number in “Cash Received” block on manual Cash Sale Receipt.
Accept Cash Sale returns and write up Cash Sale refund.
Keep counter area and displays clean and neat and assist in maintaining the entire location in a clean and orderly fashion.
Perform general Inside Sales functions and quote material list.
Assist with purchasing duties. When inventory is required, inform the Purchasing Agent (Inventory Controller).
Ensure counter area displays are stocked.

QUALIFICATIONS

Previous customer service and/or administrative experience is required (1+ years strongly preferred)–retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well.
Solar experience preferred but not required as training will be provided.
Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential.
Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency.
Must have stellar communication skills, both written and verbal
Must be team-oriented and highly motivated with strong collaboration skills.
Must be organized and possess strong problem-solving skills.
Must show initiative, self-motivation, perseverance.
Computer proficiency is required.
Bi-lingual Spanish-English speaker preferred

Greentech is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, age, or veteran status.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits: