Job Description
**Job Title: Customer Service/Sales Associate**
**Location:** Buena Park
**Company:** Fuego Cravings
**Position Type:** Part-Time/Full-Time
**Job Description:**
Are you passionate about delivering exceptional customer service and sharing delicious Mexican cuisine? [Insert Restaurant Name] is seeking a friendly and enthusiastic Customer Service/Sales Associate to join our vibrant team! In this role, you will be the face of our restaurant, ensuring that every guest has a memorable dining experience.
**Key Responsibilities:**
- Greet and welcome customers with a warm and friendly demeanor.
- Take customer orders accurately and efficiently, providing recommendations when needed.
- Answer customer inquiries about menu items, specials, and restaurant policies.
- Process payments and handle cash transactions with precision.
- Maintain a clean and organized workspace, including dining areas and cash register.
- Collaborate with kitchen staff to ensure timely and accurate order fulfillment.
- Assist in managing inventory and restocking supplies as needed.
- Promote restaurant specials and upsell menu items to enhance the customer experience.
- Handle customer complaints and feedback professionally, ensuring resolution.
- Participate in team meetings and training sessions to improve skills and service.
**Qualifications:**
- High school diploma or equivalent; experience in customer service or sales preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Strong attention to detail and ability to multitask.
- Familiarity with Mexican cuisine is a plus.
- Flexible availability, including evenings and weekends.
**Benefits:**
- Competitive hourly wage plus tips.
- Employee discounts on meals.
- Opportunities for advancement within the company.
- A fun and dynamic work environment
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
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