Inside Sales Representative

Job Description

POSITION DESCRIPTION

Position Title: Date: 3/27/2024

Inside sales representative

Who is Arteferro? (job posting):
Gonzato Group - Arteferro is a worldwide leader in the production and distribution of wrought iron and stainless steel stair & railing
Our artisans design each railing creation with passion and dedication. Our iron & steel products are distributed in 136 countries through an ever-expanding worldwide distribution network.

We are looking to expand our work Family! With the highest focus on our people and our customers, we remain true to the company core values of:

• Passionate: Love what you do, why you do it, and who you do it with.
• Solar: be energized, warm and caring, always looking to bring resolve.
• No Zombies: Fanatical improvement, strive to be BETTER!!
• Share: Be generous and kind, help others succeed.

This helps us create a working family with a culture that is positive and fun as we challenge ourselves to keep up with our growing business.

Company Perks and Benefits

• We’ll pay you to eat turkey with your family or host a backyard BBQ on Memorial Day (Paid Holidays per
• Company Policy)
• We’ll pay you to ignore our emails (Paid Time Off per Company Policy)
• We appreciate our weekends off (Monday – Friday Office Schedule generally 8am - 5pm)
• You’re required to bring a sense of humor to work (Family Type of Office Environment)
• No suits and ties allowed! (Casual Dress Code)

Position Objective:

The Inside Sales Representative is the direct point of contact for each of his/her accounts. It is this individual’s responsibility to generate revenue by soliciting and obtaining orders and providing the highest quality customer experience.

A successful candidate will have a background in account management, a strong passion for sales and customer service, and a natural ability to clearly communicate with multiple parties, ensuring alignment at all phases of the sales cycle.

Responsibilities:

Day to day responsibilities would include but are not limited to the following:

• Maintains complete ownership of the end-to-end sales cycle, taking qualified leads through the sales process resulting in closed revenue
• Acts as the direct indital point of contact for clients and regularly communicates with them regarding products, needs, order status, etc.
• Maintains a comprehensive record of sales actions within Netsuites, the company’s CRM system
• Provides the highest level of customer service for each account to preserve and improve the business relationship
• Meets and/or exceeds individual and team sales targets as well as call quotas
• Remains knowledgeable about new and existing products
• Obtains monthly orders from existing distributors
• Researches new and existing accounts to identify current needs and solicits sales to fulfill needs
• Collaborates with multiple internal and external teams to ensure projects are being completed according to projected timelines
• Effectively services incoming calls and online chats with customers to assist with questions
• Acts as strategic partner for the team by continuously sharing ideas that will facilitate company growth and/or streamline current processes

Training, Skills, Knowledge and/or Experience:

• Prior Inside Sales or Account Management experience, a plus
• Clear and concise communication style, required
• Ability to balance multiple conflicting priorities while remaining professional and composed, required
• Strong time management skills, required
• Strong problem solving skills and a personality to overcome obstacles, required
• Experience closing sales, strongly preferred
• Strong phone presence and experience spending multiple hours a day on the phone, strongly preferred
• Bi-lingual in English and Spanish, required!

Physical Requirements / Working Conditions:

• Office environment which requires sitting for multiple hours per day

*A job description is not designed to cover or contain a comprehensive listing of activities, duties, or

responsibilities that are required of the employee. Duties, activities, or responsibilities may change, or

new ones may be assigned at any time with or without notice.

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Commission pay

Schedule:

• 8 hour shift
• Monday to Friday
• No nights

Travel requirement:

• No travel

Application Question(s):

• Must be able to pass a drug screen

Experience:

• Inside Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Miami, FL 33147 (Preferred)

Ability to Relocate:

• Miami, FL 33147: Relocate before starting work (Required)

Work Location: In person

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